01-01-2020 01:57 PM
Hi, question; I have one payment from buyer for two items (best offer accepted on both) (each Item was in a separate listing)-so, for two items- how can I ship in two separate packages. eBay only gave me one shipping label for both. I want to ship it USPS priority mail. Can I create two separate labels? -Thanks for the replies.
01-01-2020 02:28 PM
01-01-2020 03:49 PM
01-01-2020 03:53 PM
That link will take you to a brand new label preparation page where you can adjust the package weight etc. before purchasing a new label which will have its own tracking number.
01-02-2020 07:22 AM
@petercrowell_artgallery wrote:Hi, question; I have one payment from buyer for two items (best offer accepted on both) (each Item was in a separate listing)-so, for two items- how can I ship in two separate packages. eBay only gave me one shipping label for both. I want to ship it USPS priority mail. Can I create two separate labels? -Thanks for the replies.
I know the stuff is probably out the door by now anyway, but just to clarify: do you need to send both items separately?
When the buyer makes one payment for two items from the same seller, eBay automatically lumps those together on the assumption that you will be sending a combined shipment, and thus they only print one shipping label which you should see (on your Sold items page) has its tracking number already assigned to both items simultaneously. If both items will fit safely in the same box for the label you have just printed, then you're good to go. (Doublecheck the shipping details before buying the label, to be sure that you have the correct size and weight listed for the combined shipment.)
01-02-2020 06:59 PM
It would be a good idea to message the buyer to let them know it will be shipped in 2 separate packages. Even though it will show the 2 tracking numbers I will often get questioned by the buyer if one package shows up before the other if I don't write to them about it first.