Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Speedpak?

Speedpak should be called Slowpak. There’s nothing speedy about them. At least if they were called Slowpak we would not get to worked up if our package was taking 10 years to arrive.

Shipping labels

My printer went out of order on me and chewed up two of the shipping labels I made. So I had to reprint it and I will be charge for 3 labels now. When I could talk to a person before it was handled. Now you can not get a realy person for anything. So...

Buyer Returned a Box of rocks. E-bay says Sorry cost of E-commerce

Sold Set of Eight New OEM Mopar 6.2L hemi coils. No returns Replace defective only. Round and round with the customer. Filed a Not as described Return because they did not fit his truck. Told him No go. Not returnable. Then He says one is defective. ...

Opened case for refund/return. Shipped but item returned to sender today.

I'm the buyer. -July 2nd: Bought "New" item from a newer seller.-July 6th: Item arrived. Was open box and clearly broken. Requested return from the seller-July 11th: Case opened as the seller was not responding. Ebay weighed in my favor and provided ...

Tracking Ebay Intl Shipping Prior to Hub Acceptance

I would like to track my Ebay Intl shipments once it leaves the house. Currently all I have is the ESUSxxxx number, the Ebay Shipping number or the Easy Ship number. That number is only relevant once it is received in Erlanger, KY. What about prior t...

Help with shipping settings

We are getting ready to list a bunch of small lots for auction. What we are trying to do is charge $4 for the first auction won and every subsequent auction will ship free. We rarely sell via auction so not sure how to set up my shipping rules. We wa...

Another wrong label question

Hi and thank you for your help in advance! I sold item abc to customer abc on day 123. Customer xyz bought item xyz on day xyz that was 5 days later from day 123. I did not pay attention to the name and address on shipping label xyz. Customer abc not...

?? New Crazy USPS Rates for Large Packages Inside the USA ??

I need to send a package by USPS within the USA, the item isnot an ebay sale and not being paid for through PayPal.So I went on usps.com and figured the cost. The total measurement is less than 108. so USPS will take it. The package is large but prob...

return and refunds

Hello I am somewhat new to selling on ebay but have been a member for a really long time. I have a customer that received a game controller, So this controller has alot of electronics and drivers, firmware. So when i received it i ran all the test on...

I was charged double for fed ex fee's on my bill, eBay says call fed ex, Fed Ex says call eBay - HEL

I was charged double for fed ex fee's on my bill, eBay says call fed ex, Fed Ex says call eBay - HELP????

heyy pls help !

so i have a package that was originally being shipped from Colorado that is supposed to be coming to me in Illinois but over the weekend the acceptance was pending and now that its monday its at a distribution center in Seattle . so are they going to...

When to refund when item is still in transit?

Hello, Due to the recent changes at the usps I have an item that was sold become delayed in transit. Tracking finally showed up again but still has not reached its final destination. The customer is requesting a refund. My question is should I wait u...

eBay refunds when tracking says on way to destination

I know that covid-19 has caused many disruptions in our daily lives and how we get things done, but I have been adversely impacted twice now because of USPS slow deliveries of Media Mail. Both eBay and the USPS have posted messages that deliveries du...

Slow shipping even with Priority Mail

I first put in an offer on an item last Saturday, 7/11. It was declined the next day ($10.50 offer on $12.00 item). So I went ahead and paid for it after the declined offer expired. No big deal. But no communication from seller at this point.Asked fo...

Buyer based a return request on extra accessories not included in listing

This right here shows EXACTLY the level of customer service eBay provides to sellers. This buyer asked for items that were NOT even included in the listing. Ebay has now made a final decision regarding this case. Buyer's favor of course. Apparently n...