@khamika_35 wrote:Hello, Help me please about this order. My friend ordered this item and it did not come, and he did not get his refund, and we cannot contact with seller.
Hopefully, your "friend" didn't start a return request to return something which they didn't receive. If the request was started within 21 business days ago, return to the request details page and ask eBay to step out:
Otherwise, open an ITEM NOT RECEIVED dispute at PayPal, if that's how it was paid: http://paypal.com/disputes Then return immediately, and click Escalate to PayPal. Finally, wait up to 10 days for the refund.
