Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Printing labels and the UPS option (not available)

I'm using Turbo Lister to post my listings. When I have sold something through Buy It Now, I have a problem with printing shipping labels. Under Package Details, you can pick your carrier. I usually use the Post Office but sometimes like to use UPS. ...

TRS gets $100 priority Mail Insurance vs. $50 ?

Sorry have searched ...and called and can`t seem to get a straight answer.We are TRS which we thought included $100 of insurance coverage with USPS Priority shipments ?Sorry if this is a dumb question.Thank you

User avatar by Trailblazer
  • 368 Views
  • 14 replies
  • 0 helpful

Top-rated seller shipped my order media mail when it was not & now I will owe. What to do?

This ticks me off because those of us that DO sell and send actual media mail items get interrogated suspiciously due to unscrupulous sellers like the one I now have a problem with: Ordered 25 bubble envelopes.Paid for Fed-Ex shipment.When notified o...

Returning an item, seller sent return label with not enough postage...

Returning an item, seller sent return label with not enough postage. I'm using the same box but PO says it's Priority Mail box so I can't use that box. Also, item is more than 2lbs so the 1st class postage seller sent won't work as package over 2lbs ...

New Ebay/PayPal/Fedex scam

After spending hours on the phone between eBay, PayPal, and FedEx it seems that no one is willing to communicate with each other. I sold an item back in March, shipped out the item via FedEx Ground with Direct Signature required. Item was delivered a...

large glass floor lamp

How do you ship a large glass bottom floor lamp with shade? Fed ex, UPS, should I pack it myself? Lamp is 17.5” x 58.75”. Thank you

Fraudulant Sellers reusing or duplicating Tracking Numbers

Why does ebay not allow an easy way of informing users about this type of fraud. For the buyer it is hard to validate the delivery address associated with tracking number , the only tracking service I have found that does this is trackpackageapp.com ...

Resolved! Returned item for refund being returned to sender?

Hi eBay community, I'd like some thoughts on my current situation with a seller. I purchased an item of around $120 from said buyer over a month ago but the kit arrived incomplete. I still wanted the main item which was a polisher and the seller agre...

User avatar by Adventurer
  • 234 Views
  • 4 replies
  • 0 helpful

Seller provided a foreign return address

I want to return an item which was shipped from Phoenix, AZ. The seller provided a return address in Israel. The shipping fee is much more than the item. How do I appeal to ebay?

Wrong last name

I put wrong last name on my shipping address will I be able to collect my parcel?

Buyer Return - Buyer Disposed of Expensive Packaging - Who Pays?

There was apparently an issue with an item I recently sold, which is warranting a return/refund. The issue is, the item is fairly large (too big for USPS flat rate), and the buyer threw away the packaging (which cost me $27 from FedEx), and does not ...

Wrong item

I ordered a metal chassis for my wltoys buggy and recieved a iphone charger instead with a note saying its a gift and i should receive the item i ordered in a different package but the seller used the tracking numbers that was for my metal chassis. I...

Resolved! why is paypal involved with A Ebay SNAD case? I've never seen this and don't know what to do..?

Please help, I'm at a loss here. I'm a long time seller (not on this account) and I've never seen this. I bought a DVD set, its missing disc #2 . So I filed as SNAD. He replied in case that he found the missing disc and had sent it. Great. But the ca...

Economy shipping eBay says delivery in 3 days...huh?

I usually send small, light items 1st class, however I choose Economy shipping from the drop down menu which gives a estimated delivery time of 1 to 10...I do this to mitigate any delays due to unforeseen weather or other delays....Now when I look at...

The RICO Act and Mail Fraud

Lately I have been reading a lot of horror stories on this board regarding sellers being the victim of mail fraud on items that have been returned. Sometimes, a different item is returned. Other times, the same item is returned, but it has been canni...