Shipping

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rETURN SHIPPING LABESLS

Why does it cost $10.45 for a return label to be sent to a buyer for a returned item that was said to be not described as such? Clearly on the book I offered for sale, it was in the Item Specifics section, and also in the Item description portion of ...

Media Mail damaged package nothing in it

I have a buyer that is saying she received a ripped up package, proof that I mailed her books, but there is nothing in it and a sticker from the Post Office saying the package was received damaged. She sent me pictures. This was sent media mail, whic...

paquete no recibido

como reclamo un paquete que no e recibido

GSP transaction , wrong items received

Hello to all, This is my first purchase on ebay :I bought a socket (brand new) from a seller in UK , the item have to sent via the GSP - Pitney Bowes to me (Slovenia).When the package arrived it contains two different size and type sockets in brand n...

Is anyone having problems shipping to Hawaii?

I have a customer who's package has "been delayed." Of course the post office isn't telling me why or how that has happened. Just "been delayed." I've not had this happen before with shipping to Hawaii. This item was shipped parcel as it was over 2 l...

Undeliverable-Restricted item!

I bought a nest security alarm system off ebay. And it was confiscated at the Global Shipping Company erlanger, as the item was Restriced! If this is a Restricted Item. Why is it allowed to be listed for international shipping. Why are there so many ...

EMS stil no tracking update after 13 days

Hi, I sent item as EMS (expected 5-9bussines days to USA) from Bosnia and Herzegovina (Europe), on 12th January 17pm. It was dispatched after just 7 hours from my country. And it's last tracking information I got. Is it possible that USPS doesn't sca...

Resolved! Free Shipping Supplies??

Does Ebay still send out codes for getting free shipping supplies. I haven't received any for months and I'm running short on some!!Just wondering. Thanks Dennis

Buyer ships Item back to the wrong address

Last week I made a sale for a computer processor, it is my personal processor from my system so I knew it was 100% working. The buyer had 0 feedback but we messaged back and forth after the sale so I figured they were legit. As soon as they received ...

Eliminating the "Online Label Record" part when printing a label

In an effort to save ink, I wanted to eliminate the bottom part that was printing out (Online Label Record) every time I printed a label. I couldn't find it thru any of the links on the new shipping label screen. Nothing in help text. BUT.... did fin...

Protection against fraud buyers and eBay seller protection?..

Hi all,I recently got into trouble with the buyer and the way eBay manages these issues.I was wondering is anyone can give me advice how I can protect myself.The story was that a buyer bought earrings from me worth almost 900$. She was aware that I d...

Listing states item will be shipped UPS ground, but tracking says otherwise...

Hello peopleso I recently ordered a Halloween prop here on EBay. The listing states that the item will be shipped via UPS ground. Ok, so UPS will deliver it then, right? Well, after the item was shipped i checked the tracking to find that the shippin...

Resolved! Anybody got the same experience from this seller?

I purchase the item hot towel warmer for $61.74 , it got rusty and damage the towel so I request to return and get full refunds. She reply me to pay $3 compensation and asked me to go to local store to get fix. I still insist to return. Second reply ...

What are benefits for offering 30 days free returns? other than coming on top of page.

can any body explain what are benefits for sellers for offering 30 days free returns?

Resolved! USPS shipped package to wrong address, but buyer isn't even a resident of the actual address

This is a complicated one. I auctioned off an item for $232.50 to a buyer that had a US address, and their eBay profile mentioned that they were based in the US. I then shipped the item through USPS. About a week later, the item is shown as delivered...