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I RETUEND the item but didnt got refuned...

This return was completed on Aug 16, 2017.
 
 
Your photos
 
Here's what happened
Jul 15
You added tracking details
Carrier
Israel Post
Tracking number
RR788138164IL
 
 
Jul 08
The seller approved your request
 
Jul 02
The seller sent you a message
Message
Dear Customer, We are so sorry to hear that. So according to this situation, could you please kindly send us some photos or video to show the problem so that we will further help you? You could upload the video to Youtube or other video website and send us a link, so that we could see that and further help you. Looking forward to your reply. Sincerely, Anne
 
 
Jul 02
You created a return
Reason for return
Arrived damaged
 
Comments
can t recharge it. when i turn on its working some seconds and turned off with red led on-off-on... and cant recharge. nothing happend when i recharing...
 
Address
Floor 1st, No.1228 A#, Shenshan Road,Shatin community,Kengzhi Town,Pingshan District
Shenzhen, 广东省, 518000
 
 
 
please help... i didnt get redund at all... i paid 27$ + 16$ shippment back...
Message 1 of 5
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4 REPLIES 4

I RETUEND the item but didnt got refuned...

To qualify for a refund, tracking must demonstrate that the item was successfully delivered to the seller  (not merely shipped).  I know here in the United States, only the most expensive shipping services will show tracking all the way to a destination in China, and then only to some destinations.   The cheaper shipping services will just show tracking as departing the United States, and then nothing.

Message 2 of 5
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I RETUEND the item but didnt got refuned...

if You paid with a credit card, file a chargeback. Otherwise you have no recourse. Your money is gone. It’s way too late to get help from eBay even if you do have proof of delivery. Your request closed 6 months ago. You had 180 days from the date of payment to file a case with PayPal, it’s too late for this since purchase occurred before July 



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 3 of 5
latest reply

I RETUEND the item but didnt got refuned...

ok

but iwant to know how to make file a case with PayPal?

i tried to case with the ebay support but didnt help me

just now i saw this community...

Message 4 of 5
latest reply

I RETUEND the item but didnt got refuned...


@refaelli wrote:

ok

but iwant to know how to make file a case with PayPal?

i tried to case with the ebay support but didnt help me

just now i saw this community...


You can’t file with PayPal either, it’s been too long. Contact your credit card company. 



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 5 of 5
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