06-19-2017 07:08 AM
Hello:
I want to send 'prepaid my return shipping address' to the buyer through eBay. The reason for it, it's a missing part and the buyer went to eBay for 'full-refund' which I accepted.
When I clicked and attempted to print, only I see is 'Started Return' at the left corner of Return-process. There is NO 'Prepaid my Return Shipping Address' for me to print and send the buyer.
How to send 'Prepaid my return shipping address' to the buyer?
Thanks for your help in advance.