Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Shipping Long Toddlers Boots Cheap

What is the most economical way to ship a long pair of Toddlers boots? box is 12x7 1/2 x 4 wide. it weighs 1lb. 5 oz. it fits a regional A box. but that all seems to be the same as regular priority mail $9.xx. any ideas?

Got screwed by Ebay and seller,

Ebay users, Today marks the last day that I will purchase anything thru Ebay and timur knives...ever. I ordered a knife from the seller shipped it via DHL and never sent me a tracking number until I requested it 2 weeks later, after it dawned on me t...

Help with a buyer refusing to ship item

Recently I sold a $90 item, buyer claims the item is broken despite extensive testing beforehand. I accepted the return, beforehand there was an agreement to ship the item back (I would pay shipping). However I accidentally selected a full refund ins...

Resolved! Hiding return address for safety

Would be nice if Ebay had a system where I don't have to put my return address, for safety reasons. But, there would be a record that the USPS could access on Ebay, if the package was undeliverable. And they would get my return address from there.Tha...

Ebay removed my negative feedback

Ebay removed my negative feedback of a seller who falsely advertized an item, even thought ebay stepping in, found in my favor and returned my money. In correspondence seller boasted that he was a 'power seller' of 16 years and I had only been on eba...

Shipping FVF

How come I get an " eBay discount" on shipping sometimes and other times none at all, and end up completely eating the 10% final value fee on shipping? Any tips or tricks are highly appreciated. Thanks in advance. Roxann spot_thrift

Resolved! Seller doesn't offer shipping to the UAE

Good morning folks, There's an auction currently in progress and will end in an hour time.The seller's current location is in Dundee, United Kingdom and he doesn'tprovide international shipping to my country. I have contacted the sellerand asked him ...

Buyer didn't read description and opened a return request

I sold a nwt bag and listed all the dimensions on the description. Buyer got the bag and opened a return request which stated that the bag is too small and didn't match with the description. There's nothing wrong with my description (I copied from of...

postage scales

Greetings,I saw this for sale; "USB 60# My Weigh UltraShip U2 Digital Postal Scale +AC U-2 Shipping Postage Output Weight To PAYPAL_USPS_FEDEX_UPS Software & Sites" Is it a great idea, or necessary, to have a postage scale that "Outputs Weight To PAY...

USPS First Class Parcel Shipping Increase 9/3/17

My postmaster informed me today that rates will go up significantly for packages weighing 1-13 oz. Any way to tell what Ebay's discount will be on these new rates, if anything? Thanks.

Item not delivered case opened with item delivered

I have had the oddest case today and was hoping I could get some clarification from someone with some experience in oddeties. Customer opened a case for an item not delivered late morning today since the USPS tracking said delivered on Monday (Labor ...

Seller won't respond or refund after defunct item was returned.

This is a long one, and I don't know if it can be resolved. So WAYYYY back in Febuary I bought a Xiaomi Mi Band 2 ($29ish) from a seller and the band worked fine for a couple of months. Then, at the end of May it went dead. Wouldn't charge or turn on...

accepted return... shipping label...

i am confused.accepted a return.said something it would cost me $2.77.i get a msg in my ebay msg box saying;my next step is to send a shipping label to the buyer.and to check the return details to buy a label.i thought the label was automatically gen...

RETURNS

A BUYER WANTS TO RETURN AN ITEM BECAUSE THEY SAID IT WAS AN ACCIDENT AND THEY BOUGHT THE SAME THING FROM SOMEONE ELSE SO THEY WANT TO SEND MINE BACK. IS THAT MY FAULT? DO I HAVE TO GIVE THEM A REFUND?

Seller Protection During Hurricane Harvey

Hurricane Harvey recently hit my area (Houston) very hard. I ended up not being able to ship for about a week. The post office in my area is still one of the few that is open and I caught up on my shipping the same day it opened. I tried to be curteo...