How to retrieve my money
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06-26-2023 08:47 PM
There is a customer with a non secure account, and eBay asked me not to ship the goods to him. However, he initiated a payment dispute and I agreed. However, I am not aware that the factory had already shipped the goods before I agreed. I contacted the logistics company to return the goods, but it was not effective. So I am about to face the loss of money and goods。😭😭😭
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How to retrieve my money
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06-26-2023 11:14 PM
Next time don't agree to refund through the payment dispute unless you're sure your logistics warehouse hasn't shipped.
If the chargeback is because the card owner didn't recognize the transaction, then tracking with delivery would have been enough to cover you.
Sorry, there's no option once you prematurely refund or agree to refund through a dispute.
Wait to see what happens. Since eBay already flagged for fraud they may not pull the funds from you. Come back to let us know what happens.
