07-06-2020 03:23 AM
Hello!
I have issued a return reuest The item has been already delivered back to the seller. It can be seen on the FedEx website. But in the return request, the parcel status is still on the way.. Please advise how to ger a refund if the seller doesn't answer?
07-06-2020 06:18 AM
@superma2499 wrote:Hello!
I have issued a return reuest The item has been already delivered back to the seller. It can be seen on the FedEx website. But in the return request, the parcel status is still on the way.. Please advise how to ger a refund if the seller doesn't answer?
eBay's tracking information usually lags that of the carriers, but not by more than a day. The eBay record of tracking should soon reflect that it has been delivered.
After delivery, the seller has 5 business days to refund.
Depending on your original payment method, the refund may take up to 30 days to post with your original payment method.