Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Resolved! Item broke in shipping

Hi,I sold a Play Station 4 and two controllers to a person on Ebay. Everything was working perfectly just before sending. Unfortunately, during the shipping, something happened to the package and the console and one of the controller arrived broken a...

Paypal taking from my bank acct when making Ship Labels instead of balance

Chkd my paypal acct, called them & Ebay, got no answers as to why they are taking from my bank acct instead of paypal balance when making ebay shipping labels. Just started in the beginning of Feb 2019. Chkd my paypal wallet & it doesn't have paypal ...

Resolved! Phone Return After Taking it Apart

Hello AllI sold a phone and stated that it was BROKEN in the subject and listed its condition as "For Parts Not Working". Listing for reference:https://www.ebay.com/itm/324139069678 The buyer took it apart and replaced the screen. The phone is now sa...

Ebay gave me a "courtesy refund" even though I returned the product to the seller

I had ebay elevate a return. I had been sold a broken product. They said I should return the item to the seller for a refund. So i shipped it out to the seller and it was delivered. I have a proof of delivery with his signature on it. Now ebay gave m...

User avatar by Adventurer
  • 468 Views
  • 5 replies
  • 0 helpful

How do I keep my shipping reasonable ?

Hi everybody,I mostly buy things on eBay because what I had to sell wasn't selling or I'd kick my self in the rear by offering free shipping. I don't want to start an account with any of the shipping services because my sales are so infrequent. I gue...

Car Head Lamp came broken during transit

hi i have just recieved a parcel from the seller and i bought 2 head lamps for my car. the item recieved had one of the head lamps arrived broken. I am not going to fit these headlamps in my car because when i purchased the headlamps on ebay i made s...

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User avatar by Pathfinder
  • 256 Views
  • 3 replies
  • 0 helpful

GSP surprise!

Hello, I'm a farily new seller and just learned an expensive lesson related to the GSP program. An item sold yesterday for $36 with free shipping. When I went to print a shipping label the cost was $18! The buyer is in Canada and only then did I real...

What do I do now??

I purchased a Coach Handbag which came a few days ago. Immediately upon opening the package, I smelled cigarette smoke. Didn't even take the bag out of the box, which I set outside in the sun. I contacted the seller & she refused to answer so I took ...

Item no longer in purchase history

i Purchased an item, it never arrived. I was communicating with seller for over a week. Then mysteriously the item is no longer appearing in my purchase history. How do I get this resolved. I have searched the site and no way to communicate with EBay...

Return SHipping label provided by EBAY

Ebay provides a return shipping label. Only the 2nd page prints which is the packing slip. When trying to save and print or print thry paint the label it extremely small and distorts> How do I print the 1st page/shipping label??

How can I print more than the 5 shipping label limit?

Hi there. I just had a customer purchase 10 of the same items from me. The problem is I was only able to purchase 5 labels through ebay then it said I had reached the max lablel limit. I realize I could go use my shipstation account or stamps.com to ...

User avatar by Adventurer
  • 3426 Views
  • 21 replies
  • 1 helpful
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