How to delete tracking number for discarded shipping label.

[the_bookish_elf]

Had to create a second shipping label and discard the first label. As the seller, I can see the second number through "View tracking". However the buyer says they only see the first, obsolete number in Purchase History.

How can I add the second number so the buyer can see it, while removing the first number? "Edit tracking" does not allow me to remove a number.

[nh7235 · Accepted solution]

Your buyer is correct @the_bookish_elf Purchase History does not update when you add a revised tracking number, which you did at Edit Tracking; the previous tracking number(s) cannot be deleted: You can only add tracking numbers.

Howsoever, your buyer has not experienced the utter joy of viewing the Odor Details page for this transaction, to which your buyer will arrive if it starts at the very same Purchase History page and thereon to click See Odor Details. Resplendent with the odor on that page, your buyer will notice multiple sections, the most curious of which is Package 1 of 2, Package 2 of 2, and so on and s

[the_bookish_elf]

Thanks nh7235! Once I figured your accent 😉 everything fell into place.