How to create return label to byer if you already refunded

[sunta27]

Hi,

So my buyer requested a return because I had a mistake in my description. I accepted and refunded the buyer on the same day. So the return is closed. But now I want to receive my item back and the buyer is ready to ship it as soon as she gets a prepaid return label. So I have a hard time figuring out the way to create a return shipping label from eBay. I tried different options but I guess because my return is closed I can not do it. Any suggestions?. Thank you.

[bebe-1153 · Accepted solution]

paypal.com/shipnow It's OK that the sending and receiving address is your own address. Just be sure the Shipping From zip code is your buyer, to calculate the correct postage. And then email the PDF as an attachment.

[sunta27]

Thank you. It works