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How to avoid double VAT payment for buyers in the EU?

My question is simple:

How can we avoid double VAT payments for buyers in the EU?

Is there a standard procedure to do this?

We declare it at the buyer's address with the note "VAT Paid: IOSS - IM2760000742," this not only doesn't help us but also leads to negative and neutral feedback from buyers who are understandably disappointed. Worse yet, our accounts are being blocked due to poor performance resulting from this feedback BBE.

 

Thank You in advance!

Message 1 of 7
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Re: How to avoid double VAT payment for buyers in the EU?

I am not sure if this is relevant, but I do have a good percentage of both EU and AU sales (non eBay International Shipping, EiS) ...I use Pirateship and usually UPS.

Not only do I keep the MEMO in the address (as you mentioned) but I also add the same memo line in a bold font typed sticker to the box/envelope.

ALSO, in the customs form, make sure you put the IOSS number in the input box provided so it is included on the customs forms that the import location scans.

 

I believe if you are using EiS this is all handled at the shipping hub for you....there is nothing more you can do.

 

Message 2 of 7
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Re: How to avoid double VAT payment for buyers in the EU?

Any time I have an international sale I print out an eBay packing slip. On it the amount of the taxes paid are shown and there is a line that eBay has collected the tax and sent it to the appropriate authority. Then I flip it over and type in LARGE BOLD TYPE

 

Packing List

Tax receipt.

 

Then I fold the paper so that the above shows and stick it into one of those USPS clear sleeves usually used for custom declarations and affix it to the box. That way the customs people can see the complete details of the order including the tax.

 

So far I have not had one single problem.

 

As an added bonus the slip shows the buyers phone and email address so if the post office needs to contact them the information is there.

"Laissez-faire capitalism (AKA The Great Material Continuum) is the only social system based on the recognition of individual rights and, therefore, the only system that bans force from social relationships." ~ Ayn Rand
Message 3 of 7
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Re: How to avoid double VAT payment for buyers in the EU?

I also sell internationally, not using ebay's program. Packages are processed at the customs electronically. If the customs form is not filled out correctly, the package may be rejected, or handled manually with additional handling fees and double taxation.

 

As others suggested, make sure that the IOSS number is in the proper box. Also, make sure that the harmonization code (commodity code) is included as well as the description of the item. For EU and UK it consists of 10 digits. If you are sending a shirt, and the description says clothing, your package may be rejected, you need to write 'shirt'. This is according to EU's latest regulations.

Message 4 of 7
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Re: How to avoid double VAT payment for buyers in the EU?

How I avoid double vat payments is I don't buy the double vat.

 

 

Or avoid walking smack into the double vat.

Are lyrics like *Sweet potato pie and I shut my mouth* worthy of 41 number one hits?
Message 5 of 7
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Re: How to avoid double VAT payment for buyers in the EU?

Thanks for the smart answer.
I am trying to attach Package slip to the outside of the box, as well as the CN22 declaration.
It will take me some time to see the result.

 

 

Message 6 of 7
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Re: How to avoid double VAT payment for buyers in the EU?

I use this way:

Ship to:

Name Surname

Full Address

Country

Phone

VAT Paid : IOSS - IM2760000742

 

This does not work for all countries.
For example, for France this works, they have the customs system connected to the Number Track from eBay and everything works without a problem.
Meanwhile in Germany the things have changed, the customs is charging taxes of eBay sales (6 EUR Servise + 1.66 euro VAT > for a sale of 5 euros).

 

You (ALSO, in the customs form, make sure you put the IOSS number in the input box provided so it is included on the customs forms that the import location scans.)

 

Thank you!

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