cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I know if I purchased a return label

I just did my first return thanks to a person I knew was going to be difficult. I should have canceled the sale. Anyways I approved the return and the only button left is to release the funds. So do I approve them sending her a return label? 

Message 1 of 3
latest reply
2 REPLIES 2

How do I know if I purchased a return label

Do nor release funds prematurly. This is button to press after you receive item back and decide to proceed with refund. 

Label was issued. Buyer has to pick it up and print.

VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV
If you consider it a sport to gather your food by drilling through 18
inches of ice and sitting there all day hoping that the food will swim by,
you might live in Michigan. Jeff Foxworthy.
Message 2 of 3
latest reply

How do I know if I purchased a return label

You can see the details of open returns.

  > Orders

  > Returns

  > Manage Returns

  > See Details

 

You'll be able to see the tracking info if they've shipped the item.

 

Sometimes you just know this buyer may be problematic.
Don't cancel the order unless the buyer asked you to do so and you haven't shipped it yet.  Cancelling otherwise could adversely affect your metrics.

Message 3 of 3
latest reply