Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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I used the shipping tool to print multiple shipping labels, but I unfortunately put the wrong label on two packages (customer A received the package for customer B, and customer B received the package for customer A)...I contacted both customers, and...
I have linked my eBay seller account to FedEx and receive a health discount on their cost. But my buyers consistently are charged MUCH more than my actual cost. Buyers are always charged accurate USPS discounted amount; to the penny. But not FedEx bu...
hello i have a problem i have already sold a good amount of items i have already shipped them...but the aeroplanes are not flying...and all the parcels are stack on the airport...soon the sellers they are gonna ask me where is my item i want a refund...
Is it safe to say that packages shipped Internationally will arrive in a timely fashion, or even at all? Given the current situation, are the cargo planes still traveling? Sorry if this sounds like a dumb question, occasionally I make overseas sales,...
I have tried to figure this out all day.......why would my Free Shipping option not show up to be chosen under “Domestic Shipping”? I have he options under Shipment Type of: Flat: same cost to all buyers, Calculated:Cost varies by buyer location and ...
All of my listing are set with "Buyer pays return shipping". I just had a return request, and when I authorized it I had to pay for it, ther was no option for me to check off for buyer to pay it. I did recheck the item and it clearly is set for buyer...
I am in the UK and recently bought some items from a US store in mid March and had deliveries sent to me by standard USPS first class post. ALL the four items (wrist watches) are still stuck at the outward despatch office!! The oldest has been there ...
WHERE IS LIVE CHAT/ it doesnt seem to be available. there are no phone lines, this cannot go on, surely, its not fair on the customers
Hello All,As I am facing issue in return. The buyer making the wrong claim and asking a full refund. How can I contact eBay for this? Also, he does not want to understand the concern.
Just had a customer purchase an item and he is located in Hong Kong. When I go to print the label eBay says the address is invalid. I contacted the buyer to confirm the address and it is correct. Google fails to pull up his address as well. also it l...
So, my mom bought a very expensive, brand new lego set that was sealed in the box. When she received the item, she found the seller did not put the set in a box for shipping & had put the shipping labels directly on the lego box & put packaging tape ...
Today I sold an item, nothing special about size or shape of package, 1 pound plus. Going from Iowa to Colorado. Only 3 shipping options were available to me: parcel select, an envelop and a fixed price pkg I think. Could not get an option to use Pri...
I had a buyer request a return on a 5 disc CD changer that stupid Fedex trashed in shipment even though it had 3 inches of foam around it. My listing was set to buyer pays return shipping, yet eBay forces me to send a label or just refund her. The re...
Its grayed out as an option and shows "We could not get a quote for this service. Please check the order details and try again ". The order details give Fedex ground as an option. The ground option does not work for any size package to any zip code.D...
Has anyone had this happen to them? On multiple labels, I purchased a FedEx label for the correct dimensions and weight. Delivery was fine, but I was upcharged significantly on final invoice billing. In each case, the information I entered and the pa...
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