Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Help: ( This is my first time to use "ebay international standard delivery" and feel very regret

I sent a item to Chile by "eBay International Standard Delivery" but now it looks it is being returned to me. Before I send the item out, I have checked it is available for Chile.(here is link: https://pages.ebay.com/seller-center/covid-19/advising-y...

Anyone speak appeal postage cost?

I ship computers and have for a year they reach weigh 3-6 lbs and are roughly the same size.. they have never exceeded $18 in postage unless I shipped multiple at the same time. I shipped a computer screen (laptop lcd) which is much lighter and same ...

Question about a return.

I bought a leather jacket. It was supposed to be a mens large, but was a womens large, and too small. Contacted seller, who asked me to wait 7 days for him to post a new auction, then ship jacket to new buyer. Sounds kinda iffy to me. is this a norma...

Resolved! Need Help With a Return

Hi Everyone, I'm very new to Ebay and I need some help with a return issue. I purchased an item and decided to return it. The seller accepts returns. I sent him a message just to let him know. He messaged me with his return address and said that it m...

Need help with Grandma's Shopping Spree Gone Wrong and Return Shipping Label

So a grandma in California purchases 9 items from me for her granddaughter. I am in Florida. All items shipped in one box, priority mail. Weighed approximately 4.5 Pounds. Cost me $20 and change using ebay shipping label with TRS Plus discount. Now s...

"delivered" item has not arrived

I purchased an item earlier this week that both ebay and UPS shipping details state as "delivered" earlier today. I genuinely have not received the item and I have not seen a package intended for me anywhere on the premises. I checked mailbox, front ...

Item is being returned to me due to “no such number”

Hi everyone, here is my last post regarding a buyer in Israel not allowed to pay: https://community.ebay.com/t5/Selling/Israeli-buyer-not-allowed-to-pay/m-p/30964662#M1599402she ended up changing to a US address in Kansas on her PayPal, which I shipp...

Ebay cancelled auction after payment was made, refuses to allow EbayMoneyBackGayrantee

After I purchased & paid for 6 SSD hard drives, they cancelled the auction. Not that big of a deal, but they won't let me file for a return, or refund, or take advantage of their advertised Ebay Money Back Guarantee, listed on the auction. They said ...

Global Shipping Programme

I sold an item through GSP on 30th April. I provided tracking and the item was received on 8th May to the eBay hub. The buyer contacted me 2 days ago from Germany saying they have not received item. I said tracking shows delivered and provided screen...

CANCELLING AN ORDER WITHOUT EBAY ISSUING A REFUND

I sold an item and the buyer paid. I realized a problem with the item and issued a refund straight from PayPal. I am now cancelling the order on Ebay and it says Ebay will issue a refund automatically when I cancel the order. If I already refunded it...

Shipping

I just started selling on eBay and I feel like im not choosing the best option for shipping most of my packages are less than a pound and no bigger than a small 2x2x1 what shipping should I do and what is the cheapest way to get the packaging?

Resolved! Very slightly over 1 lb. - first class?

I have a box that, according to my scale, weighs 1 lb and 0.1 oz. It was sold with free shipping and my cost for first class is obviously quite a bit below priority. My scale is pretty accurate but will the USPS quibble over 0.1oz? Obviously just loo...

Full refund question

Hello to all Im wondering if someone can help me with this question. I didn't received an item and last date for delivery long passed. Ebay immediately ruled in my favor and stated I have full refund. Now, I only got refund for the item purchased but...

1st Class International Printing Labels for Type Letters?

For anyone that ships first class international using the "type" = letter (not a package), I see an issue for people who switched over to ebay payments and was wondering how they resolved it. Currently I use paypal as a way to print my first class in...

Should I allow a refund if they accidentally bought the wrong item?

I recently sold this item: https://www.ebay.com/itm/114239511743?ul_noapp=true#rpdCntId Upon receiving it, the buyer said the box was damaged but the item was fine. He then went on to say that, admitting it was his own mistake, he thought this was a ...