Shipping

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I can't appeal a closed case?

I purchased a pair of shoes where the item was not as described. They were advertised as WIDE but when arrived were in fact MEDIUM. I initiated a return. The seller never responded directly to me but declined the return. eBay then closed the case and...

MISDELIVERED

I shipped an item to a buyer in Maine, but the USPS tracking number shows that it was delivered to Montana. It was not a label switch because I have shipped nothing to Montana. The receipt (attached) shows both states, but with the shipping price nex...

How do I change or cancel shipping notifications, especially for DHL packages?

I’m not sure if this is the appropriate section to ask this, but here goes …I’ve bought a few vinyl records on eBay over the past couple of weeks. All but one seller used USPS for delivery - the other used DHL. With the USPS ones I get a notification...

Delivery estimated dates NOT changed by eBay during COVID situation

I'm facing this issue where, probably desperate not to lose revenues, or I don't know for what reason, it seems eBay has left the "delivery estimate date" the SAME, which as it is is usually wildly inaccurate for me (either too long or too short for ...

Ebay shipping supplies.

eBay-Branded Boxes With Black Color Logo 8" x 6" x 4" Black color logo? Isn't that an oxymoron? Wouldn't it be better to say "black logo"?

Returning Item (scam)

Hello,I tried to buy a pair of yeezys on ebay and the ones sent were blatantly fake. I requested a return and it was accepted, although the shipping label return address is different than the address in seller information when I go to the return with...

Shipping Disaster

I recently purchased a Seeburg Wallbox 3W1 for $490 plus about $70 in shipping charges. The seller wrapped it with a little bubble wrap, one piece of 1/8 inch sheet of Styrofoam and a few packing peanuts at the bottom. It went from California to Flor...

Resolved! Shipping Question

Order tracking says “package held at post office at customer’s request” but I made no such request. What else could this mean?

Not happy with refund of item purchased

I bought an item that I thought would work for my use. It turns out that the item would not work. The seller offered to refund my money once I shipped the item back to them for inspection. The only refund that I got was the purchase price of the item...

shipping to canada during covid 19

We use the GSP program so I really haven't kept up with what is going on with int'l shipping due to covid 19. I have a buyer asking about it and I'm not sure what to tell him. I'm ASSUMING they're still shipping. But I thought I'd ask here. Is there ...

No tracking info

Should I be worried that my Item has no tracking info and delivery date is in 2 days. I bought this item in April 9 from this seller thinking that it would arrive crazy fast because the city in which the item is located was just 40 minutes away from ...

I purchased and paid for an item from a country that cannot ship internationally due to covid-19.

I saw that on ebay you have 30 days from the date of expected arrival to select item did not arrive. Does that mean that the item I paid for 30 says ago will soon become set in stone and I won’t be able to select item not received, hence the seller w...

Anybody else have packages just not moving?

I have about ten packages coming and going out that have all been stuck on acceptance for over a week now. I got a message from one buyer saying one package just randomly appeared even though the tracking never updated but the rest are just floating ...

Re: BUYER WINS FALSE CLAIM, REFUNDED WITHOUT RETURNING ITEM!

I have a buyer who purchased my preowned shoes in Canada, stated that the item was not matched with the description and asked for a full refund. I tried many times to ask the buyer to ship the item back, no response. When the return claim expired, eB...

Can I sell something for a penny to use Ebay's Fedex discount?

Person I know through a forum wants to buy a part from me and Fedex shipping through Ebay would be $10 cheaper than any other shipping. Can I list something like a paperclip for a penny which he would buy now, and then I could use Ebay's Fedex shippi...