11-23-2022 02:54 PM
Selling an item over $750, still cannot find one single option for signature on delivery anywhere on ebay or a simple answer on just how to do it. Any help is appreciated.
11-23-2022 03:11 PM
Should how up on the screen where you purchase the mailing label. It will done towards the bottom of the screen.
11-23-2022 03:14 PM
Are you asking how to purchase the label properly? If you go to the Label page and scroll down below where you choose the 'Service'. You'll see 'Addition Options'... tick that and select 'Require signature on delivery'. Then tick 'Purchase shipping label'. Hope that answers... good luck.
12-15-2023 11:26 AM
But how do you specify the extra cost when creating the auction? It will give the buyer a shipping cost, which they will pay, but that shipping cost won't include the extra fee for the signature. Do you have to re-invoice the buyer?
12-15-2023 11:49 AM
The seller pays for it.
If you want the buyer to pay for it, add a handling charge on the shipping.
12-15-2023 11:51 AM - edited 12-15-2023 11:52 AM
@barneys_toy_shop wrote:But how do you specify the extra cost when creating the auction? It will give the buyer a shipping cost, which they will pay, but that shipping cost won't include the extra fee for the signature. Do you have to re-invoice the buyer?
You cannot re-invoice the buyer for additional shipping and handling after they have purchased the item.
Any extra costs such as signature confirmation, insurance, etc. have to be included in the listing, either as (1) handling cost added to your shipping when you set up the listing; or (2) added to the asking price of the item or the opening bid for the auction.
09-29-2024 08:17 PM
I can't find a way to add a signature anymore with the new ebay shipping.
09-29-2024 09:06 PM
When you go to purchase the shipping label, there's a s.c. option at the bottom of the page:
09-29-2024 09:20 PM
@1952_m38a1 wrote:I can't find a way to add a signature anymore with the new ebay shipping.
Hi @1952_m38a1 . If you're on the simplified label page you won't see that option, or pretty much any option. Click the link on the top right (text is slightly different from below screenshot - it now says 'switch to advanced shipping'):
Once your shipping options are expanded you will see signature confirmation below the list of carriers and services.
If you're on the app, see below:
10-01-2024 11:22 AM
Additional information @1952_m38a1 :
If you're choosing a service like UPS Ground Saver (Surepost) or FedEx Ground Economy (SmartPost), services where the carrier may hand off to USPS for last leg of delivery, it's no longer possible to buy sig conf for those services.
If sig conf is important you will need to choose a different shipping service on eBay labels.
10-01-2024 02:57 PM
Thanks, mate!
10-01-2024 03:09 PM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.