How can I retract a best offer?

[zazonz]

I sold a printer that weighs about 30 pounds and I'm wondering what's the least expensive way to ship it.  I got a $56 quote for Priority Mail, but I'm wondering if UPS or FedEx would offer a lower rate and how I'd go about getting it?  Thanks for any help.

[ste-9405]

Since eBay won't ever let you have the email address or phone number for fear you will complete your transaction outside of eBay -- the option to exchange contact info has been dilapidated [sic] -- you can always pick the third option without any compunction:

[orangehound]

Generally speaking, heavier items often will ship more cheaply with FedEx Home or UPS Ground.  The exception, I believe, is if your buyer is close to you (USPS zones 1-3) ... but you would need to compare prices.

• Either service can be purchased at retail outlets such as UPS Stores or FedEx Print and Ship Centers.
• You can also buy shipping labels on-line by going to the respective sites and signing up for an account.
• If you have a UPS account, you can register that account through PayPal and then purchase your shipping label at a discount through PayPal ...
• I am pretty sure that discounted FedEx labels can be purchased directly through eBay (and you don't have to have a FedEx account).

A couple of quick notes.  Make sure that your package dimensions are accurate - if you use the wrong dimensions on your label, you may later find an unexpected added charge.  Also, please note that FedEx SmartPost (it is a combo FedEx-USPS service) will likely present as your cheapest option - but it slow, and it can be a maddening option if you have problems such as damage ... we no longer use that service, and would rather spend a couple of bucks more for better service.

[a_c_green]

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@ste-9405 wrote:

Since eBay won't ever let you have the email address or phone number for fear you will complete your transaction outside of eBay -- the option to exchange contact info has been dilapidated [sic]

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ITYM "deprecated," but no, eBay does provide the buyer's phone number and email address in the Purchase Details record for the sale. I think you can view it for 30 days.

Just go to your Orders page, and in the pulldown menu in the Actions column for that item, select the "View record" option (way down at the bottom of the pulldown menu). The buyer's full contact info will be displayed, including phone number and email address.

[pburn]

I'm confused. The title of your thread is about retracting a best offer, but the body of your post is about shipping costs.

Are you looking for information on how to retract a best offer? Or are you looking for information about shipping costs?

[7606dennis]

Precisely what does your question have to do with the title of this thread?

[jameshen1]

Thank you.  I was about to ask the same thing. 

[castlemagicmemories]

Just a guess here~but perhaps the OP sent a Best Offer that he now finds he doesn't want to offer because he did not figure how much the item would cost to ship before he sent the Best Offer?

[zazonz]

Thanks for the replies.  I thought I put how do I get better shipping offers, but somehow it ended up as it did.  Someone did purchase the item and I was trying to figure out the most economical way to ship it.  I ended up paying $57 for Priority Mail and had to spend $6 for a box.  I was just trying to get whatever I could to offset the cost of the new printer, so it worked out in the end.  Thanks again.

[johnrj1226]

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@ste-9405 

Not true - as long as a buyer and seller are engaged  in an active transaction you  can get both a tele. number & e-mail address up to  30 days  after delivery - I still  can  get a  tele # fro items delivered in  Dec. 2018 but no e-mail address..  Have done this two or 3  time over the last 11 years. 
You  cannot publicly publish contact  information on the eBay site (tele - e-mail etc) in a listing or eBay message or  community  boards,etc.
FYI - https://www.ebay.com/help/selling/resolving-buyer-issues/contacting-buyer-bidder?id=4083&st=2&pos=4&...

@ste-9405 wrote:

Since eBay won't ever let you have the email address or phone number for fear you will complete your transaction outside of eBay -- the option to exchange contact info has been dilapidated [sic] -- you can always pick the third option without any compunction:

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[a_c_green]

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@johnrj1226 wrote:
I still  can  get a  tele # fro items delivered in  Dec. 2018 but no e-mail address..  Have done this two or 3  time over the last 11 years. 

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Regarding how to find an email address for an old buyer: the PayPal payment notification that's sent to your email account contains the buyer's email address as the Reply-To: address in the email headers.

Although the notification is sent to you from PayPal (on behalf of the buyer), any reply you send will be addressed to the buyer himself, not PayPal. Just open the old notification, click Reply, and your buyer's email address will be in the To: header line of the new message window.

[johnrj1226]

Thanks for the info.  So now there are two ways to get seller/buyer e-mail and/or tele. no.  vs the  earlier reported way of no way.  Of course  there is no way one can be 100% assured these  contacts  are up to date and accurate until you try to  message or call.  I have reported one  buyer  with non current contact info.  eBay response "Thanks & they will look into it"  but never advised  via eBay message or smoke signals if  the info was updated - oh well,  another old adage ,with a twist, might apply here once again  i.e.  "What is good for the  goose...ain't  necessarily.... good for the  gander."

Ciao!  & Pura Vida!

[ste-9405]

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@johnrj1226 wrote:

@ste-9405 wrote:

Since eBay won't ever let you have the email address or phone number for fear you will complete your transaction outside of eBay -- the option to exchange contact info has been dilapidated [sic] -- you can always pick the third option without any compunction:

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Not true - as long as a buyer and seller are engaged  in an active transaction you  can get both a tele. number & e-mail address up to  30 days  after delivery - I still  can  get a  tele # fro items delivered in  Dec. 2018 but no e-mail address..  Have done this two or 3  time over the last 11 years. 

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You don't need to retract the best offer at this point in the timeline: The transaction has already been paid.

It's before you retract the best offer: Since you don't have the email or phone at that point in the timeline, you can select the third option (read it) on that screen to retract the best offer.

[johnrj1226]

@ste-9405 

1.  not  certain where you're coming  by  replying to me.

2. am not the  OP

3.  have only offered information on how to get the e-mail & tele on eBay

4.  FYI finding the  correct spelling & meaning , even in the Urban Dictionary, of any word is easy today with our good friend Google.  Spell check software sum times ain't always write and does verify  word  usage a.k.a. diction.  Used to  hate flipping through the pages of that big fat Websters dictionary and Roget's Thesaurus.

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@ste-9405 wrote:

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@johnrj1226 wrote:

@ste-9405 wrote:

Since eBay won't ever let you have the email address or phone number for fear you will complete your transaction outside of eBay -- the option to exchange contact info has been dilapidated [sic] spelling seems  correct from here & Webster's, usage not too good - -- you can always pick the third option without any compunction:

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Not true - as long as a buyer and seller are engaged  in an active transaction you  can get both a tele. number & e-mail address up to  30 days  after delivery - I still  can  get a  tele # fro items delivered in  Dec. 2018 but no e-mail address..  Have done this two or 3  time over the last 11 years. 

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You don't need to retract the best offer at this point in the timeline: The transaction has already been paid.

It's before you retract the best offer: Since you don't have the email or phone at that point in the timeline, you can select the third option (read it) on that screen to retract the best offer.

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@ste-9405 wrote:

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@johnrj1226 wrote:

@ste-9405 wrote:

Since eBay won't ever let you have the email address or phone number for fear you will complete your transaction outside of eBay -- the option to exchange contact info has been dilapidated [sic] seems correctly  spelled from here - usage  not  so much. from  here -- you can always pick the third option without any compunction:

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Not true - as long as a buyer and seller are engaged  in an active transaction you  can get both a tele. number & e-mail address up to  30 days  after delivery - I still  can  get a  tele # fro items delivered in  Dec. 2018 but no e-mail address..  Have done this two or 3  time over the last 11 years. 

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You don't need to retract the best offer at this point in the timeline: The transaction has already been paid.

It's before you retract the best offer: Since you don't have the email or phone at that point in the timeline, you can select the third option (read it) on that screen to retract the best offer.

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