How can I edit ship labels after sale

[roxydog56jewel]

Hi everyone, new to eBay and could use your input. When listing an item I normally estimate the cost of shipping that the buyer pays. In the past I was able to edit the label before printing it. This morning a buyer counter offered my offer and I accepted. But when I went to check the label for the size and weight to make sure I had it correct I could not find a way to do it. So I just printed the label. Am I missing something?

[rfmtm]

While you can't change the charge to the buyer for the postage or what was on the original listing the buyer purchased from,  there should be no reason you can't alter the weight, dimensions, or even the type of service and packaging on the create label page just before you purchase and pay for the label.

[toomuchstuffagain35]

ebay may be showing you the new "enhanced" label page.

Next time, look around the page and there should be a link to "show more" (or something like that) up on the top right corner. That will then revert back to the old label page with all the options to change weight etc.

[wastingtime101]

Hi @roxydog56jewel . New sellers are defaulted to the simplified label page. Look for the link to expand options on the top right as pictured.

If you have not shipped yet, you can void the original label then purchase a new label.

To reprint a label purchased through eBay (or download a copy of a QR code through the reprint function), go to this page, find the order and select Reprint from the Actions drop-down. The reprint option is available for 7 days.

To void a shipping label purchased through eBay, go to this page, find the order and select Void from the Actions drop-down. The void option is available for 5 days.

It takes between 2-4 weeks to receive a refund on an unused, voided label. You'll see the refund on your original source of payment (eBay funds, bank, credit card, etc) and the funds will appear in your account without an email notification.

[roxydog56jewel]

Thank you so much. I think I figured it out