03-10-2025 04:49 AM
How can I cancel the tracking number that has already been submitted? The package was shipped with a different tracking number.
03-10-2025 01:03 PM
Go to your list of paid and shipped packages and find the transaction. Click on the total amount paid (not the sell price) and the ticket will open. There you will see the tracking number with an "edit" button. Click that button and then overwrite the correct number. Hit save and wait for the confirmation.