Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Should I make a USPS lost package claim? WWYD? advice

Background info: I am the seller. Package shipped 2/14 and has not been delivered. I signed up for email notifications for the package; I filed a help claim and that was closed by receiving post office; and I have an open missing mail claim that was ...

Why does large flat rate box price vary depending on location?

I thought flat rate was flat rate - why does the price vary depending on the buyer? See snip below from listing setup.

Ebay Standard Envelope & First Class

I am interested in selling items that I believe qualify for shipping via Ebay Standard Envelope or First-Class Mail. These items include paper currency, stamps, postcards, and sports cards. I understand that these items need to be in certain allowabl...

Shipping an item containing lithium battery overseas

An international buyer purchased electric toothbrushes which contain lithium batteries but besides the normal hazard labels required do I have to do anything else? The shipping destination is a shipping warehouse in the U.S. before it is sent oversea...

ATTENTION SELLERS using the eBay international standard delivery

Why the eBay international standard delivery is charging more for the shipping label!?I shipped something small (7.4 oz) internationally by using eBay international standard delivery to France. It was supposed to cost me $16.00 for 8 oz and that is w...

USPS problems in zip codes 33166 33172, 33195, 33152

USPS in this zone is a disaster, if you are a seller avoid shipping by USPS on those zip codes, they have tons of misdeliveries, they have so many claims from customers, that they do not investigate anymore, they just deny them all. They just do not ...

Underpaid shipping.

I made a sale and purchased ebays shipping label on 2-03-25. Shipping label was for 27.00 which is what buyer paid . I shipped as planned, the order was delivered and I received payout appx and week later. Then 2 weeks later I get hit with a 337 50 u...

Media Mail for Fabric?

My estimated delivery date went from March 4th to March 11th for some fabric I bought, and package was stuck in oblivion for days. I see the seller used Media Mail. For fabric? What?

Unclear Insurance/Refund Expectations

Please excuse the long post, but I am yet to find a helpful answer to a recurring issue. I have seen a significant uptick in damaged packages. over the last few months. As such, I am familiar with filing a USPS claim through their website, but where ...

USPS awaiting item

Hello, I want to ask about USPS. I bought sth from ebay to europe and the seller used USPS. Yesterday the seller created the label and the status says USPS awaiting item. The seller says that the package was picked by USPS yesterday from mailbox and ...

creating shipping label vs First scan from carrier

Why can't ebay change over to using the first scan from a carrier as proof item has shipped ? This creating a shipping label does nothing to prove your Item has shipped. It could be setting at a place for a week until the seller takes it to a carrier...

No longer able to put retail shipping rates on listings?

Hi all, I was trying to list an item today. I usually use standard rates for shipping as it gives me a small buffer in terms of paying for materials, my time to pack and ship an item, etc. I mostly sell small items so the difference between the "stan...

Resolved! 'sup with USPS?

I sent a packages priority mail on March 1, to a buyer. Tracking says there is a delay and expected delivery is March 17. I also ordered something off of Etsy on March 1, seller sent it priority and all tracking say is there is a delay with no expect...

Needing a service to pick up desk and chair

I'm wanting to purchase a desk and chair but seller offers pick up locally only for the product. What are some options for getting it delivered to me as I have no other options? Is there a service or freight service for arranging a pickup of this des...

EIS is moving shipments quicker?

Hit the EIS hub on Thursday and headed out to Mexico on Friday. Much better than expected..... Fri, Mar 72:13pmDeparted Asendia facilityFri, Mar 78:02amDispatched by US CarrierFri, Mar 78:02amDeparted Asendia facilityFri, Mar 75:20amSorted by US Carr...