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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Tracking Number Mystery

25 year eBay seller here, from OK. Purchased a shipping label yesterday for a NC address through ebay shipping for USPS ground but the post office would not accept the package because it showed "delivered". Neat trick. A package in my hand was alread...

Apparently it is now official, and Ben Franklin rolls over.

The U.S. Postal Service announced that it is considering slowing down service to some people in order to save money and improve service to others. According to the Washington Post top USPS officials said the plan would be to allow slower mail deliver...

Resolved! eBay Shipping is forcing me to use UPS and not USPS

I live in Georgia and my buyer is in Atlanta.. The shipping address is a hotel in Atlanta.. Do hotels use USPS?... You can see the USPS is blacked out and says NO.. ? My listing said USPS Ground Advantage.. But when I go to ship the label from eBay, ...

Screenshot 2024-10-12 at 09-41-41 Ship your order.png

Screenshot 2024-10-12 at 09-40-08 Ship your order.png

UPS SurePost labels now straight to buyer?

Yesterday and today my SurePost labels seem to go directly to buyer.. There is no USPS information on the label. It's blank. Am I tripping ? @wastingtime101sorry for the ping.

Parcell strapped and shipped back to merchant

I have a package being sent here from a seller on eBay. All went fine until it got to DHL in Melrose Park where it now says that it has been strapped? And that it is now being sent back to the seller? However every time I try to contact DHL they just...

Question regarding claim for damaged item

Hello! I am filing a claim through the post office for damages. The item was packed exceptionally well but the box arrived crushed. When filing the claim do I write in the total amount including the shipping or just the amount the item sold for?(buye...

UPS Sure Post - eBay Integration

I am using UPS SurePost as a great alternative to send small packages worth $100 of less. It's saving me money. The downside: It's costing me time! eBay's Commodore64 Based Computer System is not picking up both tracking numbers and customers are goi...

What to do when buyer is overseas and hasn't received item but item was delivered to the US address

Buyer says they haven't received item but item has been delivered to agent in Miami. Shipping address was Miami (Globalbox inc). My assumption is the buyer is overseas but has US packages shipped to US co who would then ship it to my buyer. If this i...

RE Hurricane USPS disruptions.

I have seen a few posts asking about delivery in the hurricane areas. The following link will bring up the official Post Office disruptions by state, then further broken down by specific cities.. It seems to be updated on a regular basis. https://abo...

Item sold, I want to ship USPS Flat Rate Priority.

I have printed a USPS shipping label. How do I document on ebay the tracking number?

HUGE FEDEX Overcharge - No Explanation from Ebay or FEDEX

Fedex Shipping was estimated around $25, label was billed, another charge came through later for around $35. So total is around $60, instead of the $25 estimate. How can I find out the specific details assocaited with this charge? Here are the detail...

My package might get delayed due to Hurricane Milton

Hello, everyone. I bought an item on eBay on Monday night, and it was supposed to arrive next week specifically on the 15th. I got the tracking number the next morning, but I didn’t realize the seller lives in Florida until I saw the tracking info (s...

Lost Half My Sales Revenue to Shipping Due to eBay's Faulty Calculator!

As an independent seller, I've recently encountered significant issues with eBay's shipping calculator that I feel compelled to share.Despite meticulous measurements and weighing of packages before listing, I've faced alarming discrepancies. In one i...

Hurricane Helene and shipping

I’ve just discovered that many post offices are returning to sender retail items which seems to include items ordered from eBay. My buyer’s item is automatically being returned:“USPS Temporarily Suspends Retail Operations in portions of South Carolin...

eBay International Shipping US to Canada - Order Split Between Shipments

Hello! I recently sent an order of five small items to Canada via eBay International Shipping. All five items were sent in one large envelope, taped down.The buyer got only three of the five items.The remaining two items showed up the next day (!) in...