eBay

alekseytimoshchenk-0 · ‎07-25-2017

There is such case:

Before all there is link to item

http://www.ebay.com/itm/GoPro-HERO5-Black-Edition-Action-Camera-Camcorder-32GB-Deluxe-Accessory-Bund...

And I am from Israel

My case:

I bought gopro camcoder , but first thing there were no words about imort changes and second to prevent it I asked seller for some reason marked the parsel as a gift(eventually he forgot) .

Result:

yesturday I got the call from ups, and they told me that I need to came and pay import charges (aproximatelly 120$) if I want to get my order.

So I would like to cancel my order, because I can't to pay this 120$ for charges...

I sent mail to saller and asked to refund me 70$ I will add 50$ and will pay for import charges (because I don't thing that it is complytely my fail), but he responce me that I can't cancel my order and I have to pay for import charges otherwise I will lose money and item...

Give me please advice what I need to do.

If I forgot something feel free to ask

Thanks in advance.

arun7500 · ‎07-27-2017

@myangelandmyprincess wrote:
@morty14 wrote:
Don't pick up the item and file an INR through ebay. Of course, what you should have done is backed away from the sale as soon as the seller mentioned GSP. That camera could have been sent regular USPS Priority Insured and the seller would have been protected from loss and you wouldn't have to pay import tax.
You seem confused this has nothing to do with gsp that would have charged import upfront.
Not paying customs and not picking up the package falls under refusing the package and refusing a package voids the buyers money back guarantee. Your advice could leave the buyer with nothing. Others have suggested refusing it but the buyer needs to know that's a risk. The best bet is to pay the fees. It was mentioned in the listing the op is responsible not the seller

If the buyer checks the box, ' refused.' Yes, it's their loss. The buyer doesn't do anything and the package is returned to the seller, in ebay's logic ' INR. ' Seller cant prove delivery. As for the GSP, sadly you are grossly misinformed. GSP to any foreign destination (including Thailand) include taxes that would not be collected if the parcel was sent via regular US mail.

arun7500 · ‎07-27-2017

' Never picked up, ' never saw that one before. In any case ' never picked up, ' is not refused. Refused is an action provided by the recipient, ' never picked up, ' simply means the buyer was on vacation, at school or as in our case, told we have to drive 200 km to pick up the package.

myangelandmyprincess · ‎07-27-2017

@morty14 wrote:
@myangelandmyprincess wrote:
@morty14 wrote:
Don't pick up the item and file an INR through ebay. Of course, what you should have done is backed away from the sale as soon as the seller mentioned GSP. That camera could have been sent regular USPS Priority Insured and the seller would have been protected from loss and you wouldn't have to pay import tax.
You seem confused this has nothing to do with gsp that would have charged import upfront.
Not paying customs and not picking up the package falls under refusing the package and refusing a package voids the buyers money back guarantee. Your advice could leave the buyer with nothing. Others have suggested refusing it but the buyer needs to know that's a risk. The best bet is to pay the fees. It was mentioned in the listing the op is responsible not the seller
If the buyer checks the box, ' refused.' Yes, it's their loss. The buyer doesn't do anything and the package is returned to the seller, in ebay's logic ' INR. ' Seller cant prove delivery. As for the GSP, sadly you are grossly misinformed. GSP to any foreign destination (including Thailand) include taxes that would not be collected if the parcel was sent via regular US mail.

You're still not understanding me this has nothing to do with gsp because it wasn't sent though gsp.

And I've seen cases where a buyer who doesn't pick up an item or who doesn't pay customs and the item is returned lose cases filed because eBay saw refusing picking it up as refusing the package

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown

missjen831 · ‎07-27-2017

@myangelandmyprincess wrote:
@morty14 wrote:
@myangelandmyprincess wrote:
@morty14 wrote:
Don't pick up the item and file an INR through ebay. Of course, what you should have done is backed away from the sale as soon as the seller mentioned GSP. That camera could have been sent regular USPS Priority Insured and the seller would have been protected from loss and you wouldn't have to pay import tax.
You seem confused this has nothing to do with gsp that would have charged import upfront.
Not paying customs and not picking up the package falls under refusing the package and refusing a package voids the buyers money back guarantee. Your advice could leave the buyer with nothing. Others have suggested refusing it but the buyer needs to know that's a risk. The best bet is to pay the fees. It was mentioned in the listing the op is responsible not the seller
If the buyer checks the box, ' refused.' Yes, it's their loss. The buyer doesn't do anything and the package is returned to the seller, in ebay's logic ' INR. ' Seller cant prove delivery. As for the GSP, sadly you are grossly misinformed. GSP to any foreign destination (including Thailand) include taxes that would not be collected if the parcel was sent via regular US mail.
You're still not understanding me this has nothing to do with gsp because it wasn't sent though gsp.

And I've seen cases where a buyer who doesn't pick up an item or who doesn't pay customs and the item is returned lose cases filed because eBay saw refusing picking it up as refusing the package

Save your breath, he knows your right this is how he rolls......if you know what I mean..

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

the_fancy_fox · ‎07-27-2017

@morty14 wrote:
' Never picked up, ' never saw that one before. In any case ' never picked up, ' is not refused. Refused is an action provided by the recipient, ' never picked up, ' simply means the buyer was on vacation, at school or as in our case, told we have to drive 200 km to pick up the package.

Actually its the same as. Buyer is refusing to accept the package.

Ebay policy:

Generally, the buyer is responsible for accepting the item when it arrives. If the buyer refuses delivery, their claim is not eligible for the eBay Money Back Guarantee.

Exceptions:

The buyer can provide, via written proof from the carrier, that they refused the package because it arrived empty or was damaged in shipping
The buyer accepted and opened the package only to determine that it was an empty box
The item arrived COD because it didn't have enough postage on it

The buyer is responsible for paying any customs and duty fees for international shipping.

Exception:

The seller overstated the value of the item, which caused customs fees to be higher.

The Race is over
The Rats won.

arun7500 · ‎07-27-2017

@myangelandmyprincess wrote:
@morty14 wrote:
@myangelandmyprincess wrote:
@morty14 wrote:
Don't pick up the item and file an INR through ebay. Of course, what you should have done is backed away from the sale as soon as the seller mentioned GSP. That camera could have been sent regular USPS Priority Insured and the seller would have been protected from loss and you wouldn't have to pay import tax.
You seem confused this has nothing to do with gsp that would have charged import upfront.
Not paying customs and not picking up the package falls under refusing the package and refusing a package voids the buyers money back guarantee. Your advice could leave the buyer with nothing. Others have suggested refusing it but the buyer needs to know that's a risk. The best bet is to pay the fees. It was mentioned in the listing the op is responsible not the seller
If the buyer checks the box, ' refused.' Yes, it's their loss. The buyer doesn't do anything and the package is returned to the seller, in ebay's logic ' INR. ' Seller cant prove delivery. As for the GSP, sadly you are grossly misinformed. GSP to any foreign destination (including Thailand) include taxes that would not be collected if the parcel was sent via regular US mail.

And I've seen cases where a buyer who doesn't pick up an item or who doesn't pay customs and the item is returned lose cases filed because eBay saw refusing picking it up as refusing the package

Ebay doesn't see anything. If the Buyer was foolish enough to mark down refused, or respond to the customs levy, then that scenario would apply. If the buyer says nothing and doesn't pick it up, they can file an INR.