Help with refund item.

[johnnachtsheim]

Hello everyone,

I have a situation I would like some clarity on.

BACKGROUND: I had won an auction on this product, I received the product in the mail but the product was damaged. I started the case, won the case to get a refund only when I return the product to the individual. I shipped the product to the provided address by eBay. The product bounced back due to the address not being valid, so now I have the product as well as getting the $330.00 refund due to no valid address. USPS damaged the product again when it was on return to my house. 

ISSUE: The original seller wants his product back. What do I do? 

Please let me know,

Best.

[orangehound]

You ask the seller for another shipping label with the correct address.  When you receive it, pack it well and ship it back to the seller.

(You cannot re-use the original shipping label unless the USPS made a mistake and the address was actually valid).

[castlemagicmemories]

I applaud your honesty in not wanting the item and your money.

The seller needs to send you a corrected label.  You sent the item back in good faith, it was not your fault that the address was incorrect.