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Buyer changed address after shipment

I recently sold a DVD/VCR combo. I don’t print shipping labels, I write the address on the box. So I wrote their address on the box and got it shipped out with UPS. They did not receive it and it went to the wrong address, actually wrong state. I don...

What is the point of "no returns" option when it is never enforced?

Why does the "No Returns" option even exist? I sold a video game recently as "no returns" as it was brand new, in packaging. The buyer made up a reason to return it at the last minute that seemed pretty shady, and my photos of the item I shipped didn...

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BUYER BEGAN A RETURN BUT ISN'T RETURNING - NOW WHAT ?

I sold a pair of earrings to a buyer earlier this month . She got them at a pretty fair price with free shipping . However after delivery she contacted me to say she didn't care for how they looked on her and decided not to keep them . I sent a polit...

No "option" to refund shipping. Why that?

Is it possible, after a buyer returns an item, that the seller is not given the option (by eBay) to issue a full refund (including shipping) on the return, only the actual amount (excluding shipping)? Is that automatic in some instances. Under what c...

Ebay restricting seller account over delivery dates...

Auction listing clearly lists a specific date of delivery date twice in it. Buyer states that it should have arrived well prior to that date; they were going off eBays "estimated" delivery date. Ebay has restricted the account because 3 people didn't...

If a buyer claims damage, It's POINTLESS to argue, even if they lie and the item is NOT damaged!

Here we go again, I had another experience on ebay I wanted to share, since I spent all day here with another couple of problems I had. A while ago I was contacted by an overseas ebayer who found a LONG expired listing that did not sell and inquired ...

Return label but I have no printer

I bought some batteries that are defective. They only cost about $3, but still, they are defective so I want my money back. I went through the return process and it created a prepaid return label... but I don't have a printer. Short of taking the tim...

Free shipping

It’s been a long time since I’ve listed an item for sale. Tried to list with “free shipping” but the new listing procedure wouldn’t let me. Could only get shipping options, no free shipping option. Any help??

Can't generate USPS SCAN forms this morning

Is anybody else having problems generating USPS SCAN forms this morning? I push the Generate button, I get the spinner for a few seconds, I get the OK button, but no form is listed below for today. I've tried multiple times with the same result. Logg...

eBay item number: 113852480509

Hello, Buyer started return case, but hasn't returned item, not send back shipping label number, no return pack, no information about back shipping. Thanks in advance for Your Help,Ivaylo Genkov

Item returned to seller through eBay, seller is now returning item as a Return to Sender

Long story short, I bought an iPhone XS on here for a good deal. I received it, it didn't work as described. I opened a return request with the seller. He was unwilling to take it back. After the period of time, he opened the case with eBay, and they...

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SCAN Forms / End of Day forms..........

As far as I know the only way to print these within Ebay is with the bulk shipment option correct? If so, what the heck is going on here?!?!? Why are we FORCED to ship in that manner in order to get the form? Where's the logic in that? I'm sorry, but...

Возврат без отправки / Money refund without return

Hello everyone! I faced to a problem first time since I have been using eBay(((The item,which I received, doesn't match description.In the description it is said that the item is "Mercruiser / Volvo Penta Upgrade Fuel Injector - NEW BOSCH". So I deci...

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