12-10-2020 10:51 AM
Help!!!
Recently went to managed payments and yesterday just sold first item. When I created my shipping label I choose the option for the money to come out of my ‘Pending Payment’ .... The sale was $9.00 and the customer paid $4.65 shipping. I get a message today saying they were sending me $9.54 to bank account. I just checked my PayPal account and they have deducted the shipping from my PayPal acct. So eBay is charging me $4.11??? Why did they take the shipping funds from my PayPal acct?
12-10-2020 01:04 PM
The next time you print a shipping label, scroll down a bit and make sure you have selected to pay for the shipping label from pending payouts.
12-11-2020 08:34 AM
I did that on the first item I shipped. ( checked the box for shipping to come out of pending funds) eBay kept the money for the shipping label plus charged my PayPal. So I got charged twice for the same label! I had CS call me and verified that is what happened and opened a ticket. Hopefully they will figure it out because I can’t afford to keep paying twice for every shipping label!!!