Help, should I be concerned about my package!!!!

[edli_5688]

I am little concerned but I don’t know if I should be, my package has said the same thing for over a week so I don’t know if something happened.

This is the last thing that has been said

Released by custom house, Калининград, 236983 

April 23 04:40pm

Should I be worried? Today is May 1st.

[a_c_green]

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@edli_5688 wrote:

Released by custom house, Калининград, 236983 

April 23 04:40pm

Should I be worried?

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No. Not all countries (Russia, in this case) report tracking updates in much detail, so you may not see any additional updates before delivery, and a week after exiting Customs is not very long, depending on where the package is going after that.

If your buyer is not complaining, do not contact them as that will only give them the idea that you do not know where it is. If they do file an Item Not Received dispute, upload the tracking number, and assure them that you are monitoring things closely. Hopefully it will turn up soon.

[stephenmorgan]

This is something you ordered?

What is the estimated delivery date?  As long as package is not past this date it is early to worry.

[edli_5688]

The estimated delivery date is between April 28 and may 10 and it is supposed to arrive in Florida.

[edli_5688]

The issue is that I am the buyer and the seller gave me the actual tracking number as soon as he shipped it, It has to get to Florida to be delivered to me, so I am just somewhat nervous as this is my first eBay purchase as well as my first global purchase with customs involved so I am just concerned.

[stephenmorgan · Accepted solution]

There is not really anything you can do until May 10th or 11th.  The tracking number does show it has some movement so I am sure it will arrive.  It is not like a tracking number that has not had any movement.  

[a_c_green]

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@edli_5688 wrote:

The issue is that I am the buyer and the seller gave me the actual tracking number as soon as he shipped it, It has to get to Florida to be delivered to me, so I am just somewhat nervous as this is my first eBay purchase as well as my first global purchase with customs involved so I am just concerned.

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Oh! I definitely read that backwards, then. I am not familiar with packages going through Customs in the country from which they are departing. I assumed that this package had arrived in Russia last week.