Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

First Class shipping errors

Hello everyone. So on both me and my wife's phones our option to select first Class shipping has vanished. Weight is under a pound and dimensions are correct for first Class. We've listed hundreds on items and suddenly 1st class has vanished. Also go...

Delivery exception

I sold an item and shipped it priority to the address provided by the buyer. It wasn't delivered on time, so I looked at the tracking. I then signed up for email updates. Here is my email: Hello Your package has a delivery exception. Your item was fo...

Buyer opened INR dispute through PP but estimated delivery date has not expired on ebay.

I sold an item on ebay and warned buyer about possible delays and notified him that international delivery may take months. The shipping was free of charge.As a result buyer opened INR dispute through PayPal because he is not allowed to do it on ebay...

Lost Package with Ebay Barcode

Hi, I sent a package to Norway on 1 April incl Ebay barcode.The package has not arrived with the buyer. Can I track the parcel via the Ebay cbarcode? Thank you for your help.

Ebay Using Slow Shipping To Rip Sellers off, it's blatant fraud

I see many threads here with hundreds of comments complaining about what Ebay is doing. Ebay is allowing customers to open not received cases way before an item will get to the buyer. I've shipped items on the 7th that ebay allows buyers to open not ...

Resolved! Quarterly Discount for Shipping Supplies

How do I find my discount for shipping supplies?

Size matters

I am trying to list an auction for a pretty large item (a vintage car seat).I want to use UPS for my carrier and when I enter the size and weight Ebay kicks it back saying "The dimensional weight of your package exceeds the weight limit for the shipp...

Buyer has not received the package yet.

What do I do if the package was scheduled to get to the buyer by April 19th and it has not arrvied yet. Buyer keeps sending me messages. I am not sure what to do. I have checked the tracking and it says it arrived at Maryland, but it is still in tran...

eBay Standard Shipping Envelope—-Late Shipments

eBay will not work with you on orders showing late shipment even though clearly you shipped on time. USPS is not scanning for a couple days. You can lose your Top Rated Status and customer service will not help. I’m not sure they the process was thou...

Ebay wont allow me to add a tracking number

I purchased a damage phone, I just sent the phone back for a refund. It wont let me add a carrier or tracking number to send back to the seller. Any help is appreciated.

Managed payments and shipping

I opened a new checking account for managed payments. How do I purchase shipping using this account instead of PayPal?

Refund

Tracking number Delivered April 24, 07:24AMCollege Point, NY

Buyer requested to cancel order just after purchase. Away this weekend now I can't cancel it.

So.... ANOTHER buyer bought something and then requested a cancellation very soon after buying. I was away over the weekend. I went to cancel per buyers request this morning and I can not due to it being over 3 days old. Is this new ? I have never ru...

Buyer used wrong address, now the item is being returned. How do I bill for the next shipping label?

Or do I just have to eat their mistake?

Shipping won't combine

So I wanted to buy 6 items from one seller who offers a 20% discount on multiple items and I added them to my cart however Shipping which is supposedly combined cannot be combined because of an error on the part of Ebay which says there is already a ...