Seller News: July 2025
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The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
Rather than stand in line at the local post office, I put a bubble envelope with the eBay return shipping label into a USPS blue collection box. It's been a couple of days now and the USPS tracking system still does not show that the package is in th...
Hello All! First post here! Typically I will ship out my items purchasing a label from eBay with PayPal. I am then charged for that label when I print it. But after looking at my transactions in managed payments, I am then being charged again by Ebay...
j'ai acheté une machine chez toolhackiter fin d'année 2020 , l'appareil est en panne et ne fonctionne plus, j'ai envoyé plusieurs emails à ce vendeur mais ne répond pas que puis je faire ??
Historically, when a buyer would open a return but then not ship the item back by the "We've asked the buyer to ship the item back by..." date, I'd have to call customer service and close the return. This morning I needed to close two past-due return...
Hello! On my item listing, I listed the item with 14 day Return Policy. I understand that eBay actually gives the buyers 30 days to return an item. I had a buyer purchase the item on January 31st, and the item was delivered on February 5th. Today (Ma...
Buyer purchased a $2000 item with free shipping. Ebay collected $140 in taxes, and in my Paypal account I have $1940 (after $60 in fees). I did the instant transfer to my checking account last night, but Paypal said it would have to review the transf...
I mailed my item on 2/22. It should have been received by 2/26. I've talked with the Postmaster and I initiated a missing mail search request. It sounds like the package is lost. However, it could show up a month from now because of the storms everyt...
Hi I have accepted a return and issued a ebay return label but buyer has declined to use that and sent return by a much more expensive carrier am i responsible for the much higher cost
With all these postal delays, what happens if a buyer files an item not received but you have Shipcover? To be specific, the FAQ says a person can file a claim for missing item after 30 days from the estimated due date. However, what happens if with ...
If a buyer wants to return an item but, as they love to do, claims there was a problem with the item--which there definitely was not--but they try to get ebay to give them a return label and charge me (the seller) for the label how would I check to f...
I recently cancelled an order. I received it a message saying I had received a refund. But I haven’t seen any refund back in my account yet. It’s been a day. How long till it shows up back in my bank account
UD400453381YP this is my order tracking Id and I need It rapidly, Please help to get It for me.
I have a sold item that i can use the Ebay standard envelope for but i can not select the Ebay standard envelope on the print shipping page. I listed the item with Ebay standard shipping and i have tried to change the dimensions and weight on the pri...
I did a "Buy It Now" purchase of a New external harddrive. When I received it there were red flags that it was not new, possibly not even authentic. I requested a return with an explanation and the seller immediately approved the return. I sent the i...
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