Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Does package with eBay return label get scanned by USPS if it's dropped off in USPS collection box?

Rather than stand in line at the local post office, I put a bubble envelope with the eBay return shipping label into a USPS blue collection box. It's been a couple of days now and the USPS tracking system still does not show that the package is in th...

User avatar by Adventurer
  • 1436 Views
  • 6 replies
  • 0 helpful

Shipping With PayPal, Charged more with Payment Options

Hello All! First post here! Typically I will ship out my items purchasing a label from eBay with PayPal. I am then charged for that label when I print it. But after looking at my transactions in managed payments, I am then being charged again by Ebay...

User avatar by Adventurer
  • 199 Views
  • 2 replies
  • 1 helpful

eBay customer service no longer manually closing past-due Returns?

Historically, when a buyer would open a return but then not ship the item back by the "We've asked the buyer to ship the item back by..." date, I'd have to call customer service and close the return. This morning I needed to close two past-due return...

User avatar by Thrill-Seeker
  • 625 Views
  • 17 replies
  • 3 helpful

Resolved! I damaged an item I was about to ship. Now I can't refund properly. Paypal was no help. Please help!

Buyer purchased a $2000 item with free shipping. Ebay collected $140 in taxes, and in my Paypal account I have $1940 (after $60 in fees). I did the instant transfer to my checking account last night, but Paypal said it would have to review the transf...

Resolved! USPS - Item not Delivered - Help

I mailed my item on 2/22. It should have been received by 2/26. I've talked with the Postmaster and I initiated a missing mail search request. It sounds like the package is lost. However, it could show up a month from now because of the storms everyt...

Return Cost

Hi I have accepted a return and issued a ebay return label but buyer has declined to use that and sent return by a much more expensive carrier am i responsible for the much higher cost

User avatar by Enthusiast
  • 253 Views
  • 3 replies
  • 0 helpful

Shipcover Insurancd Question

With all these postal delays, what happens if a buyer files an item not received but you have Shipcover? To be specific, the FAQ says a person can file a claim for missing item after 30 days from the estimated due date. However, what happens if with ...

User avatar by Trailblazer
  • 311 Views
  • 5 replies
  • 0 helpful

Refund

I recently cancelled an order. I received it a message saying I had received a refund. But I haven’t seen any refund back in my account yet. It’s been a day. How long till it shows up back in my bank account

about my item

UD400453381YP this is my order tracking Id and I need It rapidly, Please help to get It for me.

Ebay standard envelope

I have a sold item that i can use the Ebay standard envelope for but i can not select the Ebay standard envelope on the print shipping page. I listed the item with Ebay standard shipping and i have tried to change the dimensions and weight on the pri...

Bought item that I returned. Sent item back and seller refunded me. Item "returned to sender">ME.

I did a "Buy It Now" purchase of a New external harddrive. When I received it there were red flags that it was not new, possibly not even authentic. I requested a return with an explanation and the seller immediately approved the return. I sent the i...

Most Marked as Helpful Authors