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Help! What is USPS doing with my package? I can't get any help from USPS either!

I'm so baffled by what USPS is doing with this package! It is so bizarre. Below are the tracking notes since I re-dropped it back to my local post office in CA on Jan 20. This package was originally returned to me here in CA from Florida by an error by the post office. So I was advised to drop it back to the post office here in CA and it will enter the mail stream and return to the buyer's address in Florida. When no tracking info was coming up for days after I dropped it back to the post office on the 20th they said it should have gotten a new tracking number. Then five days later it showed that it was in Florida where it should be. I thought it would go out for delivery to the buyer in the next day or two but then this morning I checked the tracking and it is back here in CA! I can't understand what the post office is doing with this package and i have no idea how to get any help! This package's journey began January 4th. It is a fragile piece of stem ware to boot! I don't know what to do 😞

Jan 27, 2023
3:05am
ARRIVED AT USPS REGIONAL FACILITY
SAN FRANCISCO CA DISTRIBUTION C, 94188

Jan 27, 2023
1:46am
DEPARTED USPS REGIONAL FACILITY
PETALUMA, CA 94954

Jan 26, 2023
11:20pm
PROCESSED THROUGH USPS FACILITY
NORTH BAY CA DISTRIBUTION CENTE, 94999

Jan 25, 2023
3:07am
PROCESSED THROUGH USPS FACILITY
OPA LOCKA FL DISTRIBUTION CENTE, 33054

Jan 20, 2023
3:53pm
USPS IN POSSESSION OF ITEM
SAN RAFAEL, CA 94915

Message 1 of 10
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9 REPLIES 9

Help! What is USPS doing with my package? I can't get any help from USPS either!

Maybe contact USPS?

Message 2 of 10
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Help! What is USPS doing with my package? I can't get any help from USPS either!

The main USPS number is a call center. They don't' help. They just read the same tracking notes and say they will open a case. I have already done this once. All it did was g to the Florida post office where they told me they made a mistake and to drop the package back which i did. I have gone to all my post offices here where this package has been and all they did was read the tracking notes and say it shoud have been given a new tracking number and to wait. They can't seem to help either.

Message 3 of 10
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Help! What is USPS doing with my package? I can't get any help from USPS either!

I live in San Francisco and had that problem in the past. I walked into my post office to ask what is going on with my tracking number to a clerk and package sometimes does bounce back and forth through our hub. My package did finally arrived to buyer. I wouldn't worry to much since it has tracking and buyer knows about the back and forth thing. Will it arrive in one piece...maybe not. Calling on the phone or going on the website doesn't do a lot. I always walk into the post office and speak to a clerk.

If it got mailed from Ohio I don't understand why it is here on the west coast. Sounds like an address issue. Was it an eBay label or did you print address on package? Putting incorrect zip code will get it to bounce around. I have mistaken wrote incorrect zip code before.

Message 4 of 10
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Help! What is USPS doing with my package? I can't get any help from USPS either!

Items can get into the wrong bin, sack or truck and then they end up miles away .  The majority do get back to the correct destination but it may take a bit. The tracking # does NOT change.  Whoever was told that was given wrong information. I have had several packages tour the country both as a buyer and as a seller.

Message 5 of 10
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Help! What is USPS doing with my package? I can't get any help from USPS either!

Items can get into the wrong bin, sack or truck and then they end up miles away.  The majority do get back to the correct destination, but it may take a bit. The tracking # does NOT change.  Whoever was told that was given wrong information. I have had several packages tour the country both as a buyer and as a seller.

Message 6 of 10
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Help! What is USPS doing with my package? I can't get any help from USPS either!

Call the usps customer service number with the tracking number,  and also check the (primary return address) on your ebay account we have been running into insufficient address problems due to this site auto generating return labels with a older outdated address that lacked the po box Number, it was odd to find that the return address was not matching the sent label..but hopefully we fixed it...after finding this new primary return address,  the problem for us was our principle address vs the PO location..

Message 7 of 10
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Help! What is USPS doing with my package? I can't get any help from USPS either!

Hi thanks. It is a correct address and an ebay label. The tracking info is all over the place. I think they are returning it to me again in error. The address is correct. It is just so bizarre.

Message 8 of 10
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Help! What is USPS doing with my package? I can't get any help from USPS either!

Oh wow! haha that is so crazy! I honestly don't know what they are doing with this package. The tacking info is all over the place. I think they are returning it to me again. Every clerk I have spoken with at the post offices have told me something different. You are saying the tracking number should not change? Interesting. I'm just baffled. All I can do is wait I guess.

Message 9 of 10
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Help! What is USPS doing with my package? I can't get any help from USPS either!

USPS customer service is a call center. They just read the tracking notes that I see. Or open a case which is the same as me going into a post office here or calling the local one in Florida. The call center cannot help. The TO and FROM addresses on the Ebay label are correct and very clear and readable. I'm still baffled.

Message 10 of 10
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