eBay

Signature and Fed EX for items over 750$, Direct or Indirect? Does it matter

I notice now Ebay is defaulting to indirect signature for Fed Ex on domestic shipments over $750. In the past, this has always been DIRECT signature. (I have sold quite a few things over the signature threshold) Does it matter if its direct or indire...

Can you file a missing mail request for first class package?

The mail person at the post office said I could file a missing package request for a first class package with tracking, however when I went to the website and put in the tracking number it said it is not eligible for an inquiry, only for a postage re...

how to print a shipping label for UPS express global shipping

I have a customer who wants and has paid for UPS express global shipping, but when I get to set up for printing, there is no UPS option available. GRRRRRR

Buyer damaged item, wants to return it

The buyer wanted a refund before I sent it out to him, and I simply told him no I don’t offer refunds, which is what my listing said. And he tried to open a case when he got it, BUT, it was closed within 24 hours because he received the product, and ...

Buyer holding my shipping hostage until they receive refund from the post office.

I received a bowl from a buyer in over 20 pieces. I sent them several pictures and filed a case. They told me they were filing a damage case with the USPS on MY behalf and I'd get paid when they get paid. Seven days later I wrote them a not so nice n...

First time using GSP and wondering why on a few things

I sold an item and for the first time became aware of the Ebay global shipping program when I realized the buyer was in Canada but the shipping destination was Kentucky (and the long est delivery date/payout date!)I don't necessarily mind the GSP pro...

i want to change where i ship an item how do i do this

Post office refusing acceptance scanning packages

When dropping off our packages at the post office today, the local clerk informed me of a policy change with the postal system that they will no longer scan packages you give them at the service window during the holiday season and will resume on Jan...

How is eBay handling this?

When USPS picks up my packages, they are now only required to scan FIVE packages. They might pick up 30, but only 5 get scanned. (fairly recent thing with USPS).This has the tracking appearance of the label being printed, BUT....not shipped. Even tho...

UK eBay account buying products in USA and shipping to a USA PO Box

Can anyone help I have a UK eBay account I want to start buying products in USA and ship to a PO Box in USA my account still quotes postage in pounds even when I have changed the primary address to the US one rather than my home address in the UK

How do I set up a shipping policy for first class large envelopes?

I am trying to set up a shipping policy that allows me to ship at the lower postage rate for a large envelope that is less than 3/4". When I try to enter the size on an item, ebay won't let me enter less than one inch. When I try to add a new policy,...

Regional rate a box

Is none having trouble finding the Regional Rate A box choice when printing a label? It’s not showing up as a choice

USPS Holiday Upcharge on First Class Package

Am I the only one who didn't know that USPS implemented a 40 cent holiday upcharge for first class package? Apparently it ends on 1/22. Why did they implement it through 3/4 of January? That's not really holiday rush time.