08-19-2020 05:52 PM
Hello! Ever since Ebay's new managed payment program started (not sure if this is why or just a coincidence) I can no longer print a label if I choose ShipCover insurance. If I don't insure the package, the label will print fine. Otherwise it says "Error generating label, internal error".
I've just been shipping with no insurance and keeping my fingers crossed, but I can't do this with the higher value and International items.
Thank you!
08-19-2020 08:15 PM
Use other services like pirateship.com
They import you orders from ebay and post back the tracking numbers. You can also purchase insurance for both domestic and int'l orders. You can ask them to sign you up for their simple international rate and you get 25-30% cheaper prices than ebay on lighter parcels. Their customer service is outstanding, email replies within 24 hours and a real chat. You can use you CC to pay for the labels, earning extra % on your CC purchases.