Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Transit time to Argentina?

After all these years of selling within eBay, this question was just asked of me: "Could you please quote delivery to Buenos Aires, Argentina?" (I live in Tucson, AZ if that will help you.)Unfortunately I haven't a clue as to where to go for that ans...

Shipping Issues

I have not sold on Ebay in awhile so I am a little rusty on the shipping options. I have an item that weighs 8lbs and is 16x16x4.5 I set the shipping estimate for 17x17x7 (this is a box I have available to ship it in)I checked the Ebay shipping estim...

Any international seller experienced claims due to delay of USPS delivery recently?

I experienced quite a few cases of claims recently because of the delay of USPS shipments. ebay will always accept buyer's claim if the delivery time frame passed and the tracking information doesn't show progress (you will never find it move as USPS...

Tracking

The tracking history on eBay shows that my package has been at ERLANGER for one week. What should I do to find out the next step of shipping? I really need to receive it in time...

Buyer requested I refund an order to a different credit card

Hello, I sold an item to a buyer and he claimed it didn't work and wanted a refund. I accepted his return and paid for a return label. The buyer mailed back my item and it is on the way but sent me a message saying to refund a different payment metho...

USPS Shipping

Why can't I buy USPS shipping today on eBay?

Fedex ground not available since the new eBay managed payments was implemented

Fedex ground is greyed out on the available shipping options on all the items I have tried to ship. I would like to hear explanations for this or a way to fix it.

Resolved! HELP!! Buyer's Address Does Not Exist.........Question About Coverage

Went to the post office to mail item. The USPS says that the address does not exist. It is the address in the PayPal transaction. I checked on Maps and it says that it is a place for some tee shirt sales dot com. The satellite view shows a fancy look...

Report a seller

How does one report a seller? Still have not gotten the item I ordered and the automation just keeps looping me through the resolution center which does not good because at this point, I want my money back. Or should I just use my credit card's money...

Let your customers know why their USPS delivery is being delayed.

My average sale of parts is under $20, so USPS is the only viable shipping option for me. The problem is that all of the current political wrangling over the post office is delaying package delivery, sometimes for days. I'm attaching a sticker to all...

Pitney Bowes rerouted my package en route to Europe to South America?

Could this be a mistake? My package was shipped from Oregon to the shipping center in Kentucky then to Amsterdam on the 14th after which it should be going to another country in Europe (Bulgaria) but nope, their tracking shows it went to Brazil inste...

Received Negative Feedback- USPS shows Late Delivery. It is not my fault.

I shipped an item on Aug 1, the same day that it was purchased. Sent USPS Priority Mail to Georgia. As of today Aug. 16 it is in Memphis, Tn. Tracking shows that "In Transit, Arriving Late". I contacted the seller last week and told them that because...

Fedex Charges Not Showing Up On Current Invoice?

The switch over to Managed Payments has been silky smooth, no issues. However my current ebay billing statement just came in, and noticed no Fedex Label/Charges were included on the invoice from the last 30 days. There were a handful from on/before J...

Error creating label: Label could not be generated. Internal error.

Error creating label: Label could not be generated. Internal error.USPS is experiencing significant delays across their delivery network. Please consider using other carrier options that may provide a better buyer experience.I keep getting these mess...

Managed shipping Label Issues

Anyone experiencing "internal errors" when trying to print a USPS label? Had one on Friday that would only proceed if I removed the insurance. Have another one tonight that is higher value and I have to insure it and the label will not generate via e...