Hazmat Shipping Labels

[tonys-edeals]

Has anyone heard if this was corrected yet?

I've been getting mixed signals and already voided a few labels and need to get new ones reprinted to get orders shipped today.

[gator08041971]

@tonys-edeals 

Can you clarify your question?  Was there a change recently in how you do labels?

IF you are shipping something that requires a hazmat indication (such as a lithium battery) you need to make sure the shipping label is selected to support it.  However you also usually have to include a second label identifying the nature of the hazmat and a number to call if there is an issue.

I ship lithium battery related items often, so I keep a roll of those labels on hand, but I also have to indicate with the shipper that its a lithium battery.

I don't know what you are shipping, but usually there are similar methods or requirements for various items, some need a secondary label and some do not.

But you are better off declaring an item that's hazardous than ignoring that option and having the shipper find out you did without the right labeling.

[wastingtime101]

Hi @tonys-edeals - it's fixed, but you'll need to void any affected labels and purchase new ones.

To void a shipping label purchased through eBay, go to this page, find the order and select Cancel from the Actions drop-down. The cancel option is available for 28 days.

It takes between 2-4 weeks to receive a refund on an unused, voided label as the carrier wants to make sure the label isn't used. You'll see the refund on your original source of payment (eBay funds, bank, credit card, etc) and the funds will appear in your account without an email notification.

[tonys-edeals]

These are similar items I've shipping before and they are not hazardous.

I contacted ebay earlier today when I noticed the issue and they said there is a ticket in to correct the issue and I've been getting mixed answers on if it was corrected.

[glorybells]

@tonys-edeals , @gator08041971 ,

Theres a glitch going on now where ALL eBay labels are printing as HazMat.

Temporarily use PirateShip to print labels.

[gator08041971]

@tonys-edeals 

My mistake.  I thought it was a different problem!

@glorybells 

Oh, that sounds like fun!   Not.

[tonys-edeals]

I took a chance and printed new labels and everything is fixed.