Handling Time Glitch

[sdblonde]

I recently posted three new products with 3 day handling time.  All my other previously posted items have 1 day handling time.  Of the three new products, one is free priority mail, and the other two are buyer pays for standard shipping.

All three are showing delivery on or before 3 business days from today!!!  I have called eBay twice and each time the rep says things like, "based on your history of shipping in one day, eBay thinks you will have it delivered in three days."  What????

Anyone else having problems with estimated shipping times showing wrong for their customers??

I expect that if I had 3 days handling time and priority mail (1-3 biz days) then the customer should get it on or before 6 business days from now.  Am I right?

[missjen831]

You are probably seeing the delivery date based on shipping to your own zip code....

[ed8108]

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@sdblonde wrote:

I recently posted three new products with 3 day handling time.  All my other previously posted items have 1 day handling  

All three are showing delivery on or before 3 business days from today!!! 

I have called eBay twice and each time the rep says things like, "based on your history of shipping in one day, eBay thinks you will have it delivered in three days."  What???? 

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Appears ebay is doing the thinking for you and knows you really meant 1 day handling , not the 3 days that you entered, isn't it great to be looked after by ebay?

Like a good parent, ebay is there to help.

[mam98031]

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@ed8108 wrote:

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@sdblonde wrote:

I recently posted three new products with 3 day handling time.  All my other previously posted items have 1 day handling  

All three are showing delivery on or before 3 business days from today!!! 

I have called eBay twice and each time the rep says things like, "based on your history of shipping in one day, eBay thinks you will have it delivered in three days."  What???? 

---

Appears ebay is doing the thinking for you and knows you really meant 1 day handling , not the 3 days that you entered, isn't it great to be looked after by ebay?

Like a good parent, ebay is there to help.

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You need someone else to look at the listings in a different zip code than you are.

When you view a listing, Ebay shows you the listing and its ETA timeframe as what Ebay knows to be the zip code of the account doing the search.  So whatever you are logged in as, the zip code on that account drives the information you see in regards to delivery estimates.

[zapp87]

I think you have no problems with the shipping.  I looked at your newest listing and it estimates delivery to Oregon on or before July 13 using expedited shipping.  And we're not that far apart!  All is well...