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HELP PLEASE! I have not received the product yet.

Hello,

 

I bought this product
 

I have not received the product yet.

 

For your information, the seller was locked in eBay the next day when I purchased the product. I received a letter from him telling me that my product would be sent to me.
This was not the case.

 

When I searched by the tracking number, I found that it was posted at a post office very far from the neighborhood I live in.
The center to which he was sent is: Morocco CASABLANCA AL AZHAR CENTER DE DISTRIBUTION
However, it should have been sent to the correct post office, which is: Morocco CASABLANCA AL SD OTHMAN. (It is the neighborhood where I live: SD OTHMAN).
Generally, when I went to check it, the employee at the post office told me that someone had received the product with the national identification card.

 

Please help me take my product or get my money back.

 

Thank You!

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HELP PLEASE! I have not received the product yet.


@limcell-37 wrote:

 

Please help me take my product or get my money back.


Go to the resolution center, indicate the item is not received, and file a claim.

 

If eBay indicates your opportunity to open up a claim has expired (you have 30 days after the expected delivery date), then go to PayPal and open up an Item Not Received claim (you have 180 days after the purchase date).

Message 2 of 3
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HELP PLEASE! I have not received the product yet.

orangehound

 

Hello,

 

item not shown because seller is no longer present on the ebay platform
What to do please, and can you send my problem to ebay or paypal ...

 

Thanks,

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