eBay

howardpm411 · ‎04-30-2018

Sold a laptop 2 weeks ago. Shipped it UPS because of the high value. Well it seems the buyer had a P.O. Box for their address. I created the label through Paypal but I guess UPS doesn't ship to P.O Boxes so I get an additonal $15 charge from UPS (now a total shipping cost of $40). I understand this is partially my fault for not knowing UPS doesn't ship to a PO Box, but I would think Paypal's shipping site would give some sort of warning when creating the label. Any chance I can contest this with Paypal?

howardpm411 · ‎04-30-2018

Ok, called Paypal, they were willing to give me a credit for the extra cost I was charged. Wish their system didn't allow for a P.O box as the shipping address because to be covered by the Seller Protection I'm required to send to the address they provide.

dougsue123b · ‎04-30-2018

So UPS will ship to a PO box for an additional charge?

There are other recent threads on UPS and fedx not shipping to PO boxes at all.

was just curious

a1robotrepair · ‎04-30-2018

UPS & FEDEX ships to PO Boxes using SurePost & SmartPost respectively. They don't ship large packages to PO Boxes Ground or Expedited.

I am surprised you were able to purchase a Ground label to a PO Box. You wouldn't have been able with eBay labels or Website Labels. For large packages, I turn off ships to PO Box. If someone wants me to ship to a PO Box, I add an extra charge equal to the USPS Priority cost.

My $0.02, never ever ever ever use SurePost or SmartPost ever.

Shipping takes looooonger and now there are 2 shipping company's involved.

USPS and FedUp.

dougsue123b · ‎04-30-2018

"

My $0.02, never ever ever ever use SurePost or SmartPost ever.

Shipping takes looooonger and now there are 2 shipping company's involved.

USPS and FedUp."

I agree, that is ten dollars worth of wisdom.

Not only does it take 2 weeks to get it delivered, they play rugby with it the whole way.

howardpm411 · ‎05-08-2018

So they didn't actually ship it to the P.O. Box, they shipped it to the buyers home address. When I called them they said they charged $15 to figure out the buyers home address and re-route the package.

But I was just surprised the Paypal system even allowed me to create the UPS ground shipping label.

berserkerplanet · ‎05-08-2018

Address correction surcharge. Both UPS and FedEx have it.

Surprised the did an address correction and delivered instead of returning it to you.

Also as surprised as you are that the label to PO box was possible in the first place, unless PayPal UPS label flow actually does permit it.

I no longer use UPS so can't say anything about that, but eBay FedEx label flow will not allow FedEx anything to PO box.

Maybe the PayPal UPS flow does to accomodate Surepost - which can go to a PO box, and screwes up and doesn't block PO boxes for UPS Ground which can not go to a PO box?