eBay

sfc_auto_parts · ‎11-11-2017

Hi,

im a relatively new ebay seller and have a 2.5% return rate for over 500 transactions.

As sellers, do you guys have a percentage that you wouldn’t want to go over? Just curious what you guys strive for.

sam9876 · ‎11-11-2017

Zero.

mr_lincoln · ‎11-11-2017

@sfc_auto_parts That 2.5% of 500 is about 12 - 13 returns. Check your Seller Dashboard and see what % eBay allows before they take action like reducing your level. That seems a bit high so I think you may want to figure out why you are getting all those returns and correct it.

Best regards,
Mr. Lincoln - Community Mentor

berserkerplanet · ‎11-11-2017

My lifetime return rate is about 0.1% which is 0.1% more than I'd like, and is 0.0% for the last 4 years., but I'm a clutter seller.

Your selling category is tough, and frankly attract more numpty buyers than collectibles and such do.

carlmarxx · ‎11-11-2017

@sfc_auto_parts wrote:
Hi,

im a relatively new ebay seller and have a 2.5% return rate for over 500 transactions.

As sellers, do you guys have a percentage that you wouldn’t want to go over? Just curious what you guys strive for.

I looked at what you are selling , And I'm not surprised by the returns you are getting from nutty buyers . Can you tell us what some the reasons given to you for the returns ?

orangehound · ‎11-11-2017

My return rate is 3% ... typically because of "doesn't fit". Obviously, I want a zero return rate.

Return rate varies based on the categories you sell in. Shoes can have a double-digit return rate ...

sfc_auto_parts · ‎11-12-2017

I'd say 90% of them were buyer's remorse reasons ( typically doesn't fit) and 10% were due to my mistakes.

carlmarxx · ‎11-12-2017

@sfc_auto_parts wrote:
I'd say 90% of them were buyer's remorse reasons ( typically doesn't fit) and 10% were due to my mistakes.

Wow ! 90% buyer's remorse case's because they bought the wrong part. I wish buyers would read before buying the item first . at lest do better research on parts they need before buying .