@marks-racing wrote:
I got shipping info it said sent to the ebay global shipping center in Kentucky, which I did. It arrived safely and then was shipped overseas.
The buyer never received it. After a couple months the buyer put a claim in with PayPal.
I had an online chat with ebay and they claim I will not be responsible. I'm worried the claim was put in with PayPal and not ebay the funds will be taken from my account.
You're being misled @marks-racing as PayPal does not have any seller protection for reshipping services. In fact, we've already been told in no uncertain terms:
trinton@ebay wrote on May 3, 2019:
PayPal is absolutely able to hold the third party shipper accountable for loss or damage in transit in the same way that eBay is. The purchase is clearly flagged as a Global Shipping Program sale in the PayPal transaction details and while mistakes can happen, PayPal can resolve this for a seller and hold the third party shipper accountable.
trinton@ebay wrote on Jun 12, 2018:
If a return has been opened on eBay or a dispute through PayPal, either protection program will be able to hold the third party shipper accountable for a full refund since the item was damaged in transit. PayPal can see in the transaction details that this is a Global Shipping Program sale and are able to action accordingly. You are welcome to contact PayPal Customer Service if you would like to ensure this is noted appropriately.
trinton@ebay wrote on Mar 25, 2019:
Loss or damage would be covered by the Global Shipping Program when an eBay or PayPal dispute is opened. If a seller is facing a PayPal dispute for a Global Shipping Program related issue, they should contact PayPal to discuss their concerns. PayPal is able to hold the third party shipper accountable and protect the seller in the same way that eBay is.
