So I won an auction listing on a best offer and the GSP cost was listed as £17.33. It still says that on the winning page. But when I go to pay it says I have to pay £33.22.. This isn't even close to the same. I tried to write to ebay about this because it isn't the seller's fault and they just tell me:
"The listings will show an estimate. The charges you see on the listing aren't final until you pay for the item at checkout. The final cost you’ll need to pay to have your item delivered will be confirmed at checkout."
I understand that. But is doubling the shipping really ok? Is there anything I can do? Their estimate seems completely misleading.
To be clear I'm not upset about the import charges or the quoted GSP price, I knew those when I placed my offer. But £16 extra on top of a £17 quote seems a bit unreasonable.
@gretuc62 wrote:So I won an auction listing on a best offer and the GSP cost was listed as £17.33. It still says that on the winning page. But when I go to pay it says I have to pay £33.22.. This isn't even close to the same. I tried to write to ebay about this because it isn't the seller's fault and they just tell me:
"The listings will show an estimate. The charges you see on the listing aren't final until you pay for the item at checkout. The final cost you’ll need to pay to have your item delivered will be confirmed at checkout."
I understand that. But is doubling the shipping really ok? Is there anything I can do? Their estimate seems completely misleading.
To be clear I'm not upset about the import charges or the quoted GSP price, I knew those when I placed my offer. But £16 extra on top of a £17 quote seems a bit unreasonable.
The first screenshot doesn't show anything about import charges, so that is showing the cost of domestic delivery, to an address in the UK. That says "Pay now" which means you were not on the checkout page, and had not entered or chosen your shipping address yet.
Because you had not entered your actual location in Italy when you were viewing that screen, you were seeing the cost of domestic shipping, as the default. If you had entered your actual shipping address by then, you would have seen the actual costs.
In the second screenshot, you are on the checkout page, and now your address in Italy has been entered or chosen. So at that point, you were seeing the actual cost of shipping (total of domestic shipping to the GSP depot, plus the international shipping) of £33.22, and the separate cost for the import charges of £8.29.
@gretuc62 wrote:
My address was there and shipping was ~17 with import fees also listed.
That's not the same item. The first item you asked about had a purchase price of £130.00, and these screenshots show a purchase price of £117.00.
Different items, different costs.
If you share the original item number, we can check the costs.
