GSP

[booksalot336]

I’ve been using ebay’s Global Shipping Program for a while and never had any problems until now. I made a sale to a buyer in Japan. I then shipped the item to the Global Shipping Center location in Kentucky. After several days. I thought I’d check on the status and came to find out that it was hung up in shipping. I looked at the shipment details which said “undeliverable – item restricted at Global Shipping Center.” Next, I went to the Order Status screen and saw “Refunded” next to the item. Since I didn’t hear from ebay about this I don’t know how or when the buyer got refunded. When I looked at the order details I saw “The Order is complete and we’ve made the funds available for payout.” The buyer apparently got a full refund including the international shipping charge ($62.78) and import charge ($98.32) but I didn’t receive any payout. Does that mean ebay will (return the item to me), (issue a payout), or do nothing, at their discretion?

[agemelee]

What did you ship? Could you give exact details? Also what category was it listed under?

[kensgiftshop]

@booksalot336 

If they had you refund the buyer, you should get the item back.

Usually, they refund the buyer, keep the item and resell it and you keep your payment.

[candd205]

I'm guessing this is about the blasting machine. You can't sell something that can be used as a weapon internationally. You will get your payout eventually. You are a relatively new seller, so your payout will probably take a little longer than for others.