mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@abell666 wrote:I find it a worry, that people can charge 30+ dollars for shipping for such a small item. people on ebay seam to up their posting costs to make even more money or profits as i call them. it's disgusting how they can get away with it...
Why does it matter? Really why? If you don't like the amount a seller is charging for the product or for the shipping or any combination, move on. Don't purchase from them. If you don't like the price, it is simple, don't purchase.
Sellers that may do this kind of thing will learn that it doesn't work if buyers just don't buy, PERIOD.
BUT if the buyer does decide to purchase the item, they then do not suddenly get the right to complain about the shipping amount and expect the seller to change it. Nor should they hurt the seller's FB in ANY way. It is just simple logic. If you don't approve of or agree with the pricing, DON'T BUY IT.
@mrconran wrote:I am a pretty large seller. I answer to shipping costs is if my buyer over pays the cost of shipping by .75 cents I refund them the excess.
My postal bill so far this year is about $50000.00 and the total refunds I have sent are about $9000.00
It's my policy to do this as it earns repeat business. I am different from some seller's as I sell new items that I reorder on a regular basis. I know my model will not work for everyone but I feel it has served me well.
I think that is completely different than what this OP is complaining about. The OP does not recognize any cost to shipping beyond the literal cost to the carrier. That of course is not the entire picture. While some sellers roll that cost into the price of the product, others roll it into the price of shipping. Both are correct methods. Either way is an acceptable accounting method. It is just up to the seller to decide on their own which is best for them and what they sell.
There are always sellers that say they don't charge anything for shipping beyond the literal cost of the carrier services, but that simply isn't true. They either add it to the price of the product or they take a loss on every item they sell. Again, their choice, but the cost will be covered whether the buyer and/or the seller understand it is a different subject all together.
I too refund buyer that I know have overpaid for shipping. If I have a buyer that pays for items purchased and in my review of the payment I see that the S&H should be less, I don't wait for a buyer to say a thing. I send them an email outlining what I see and what I'm going to do. Then I go to PP and issue the appropriate refunds. Most of the time I hear nothing from these buyers. It is very rare for any of them to even say thank you. But I still do it and will continue to do so as I see it as the appropriate thing to do.
@Anonymous wrote:I guess I'd be one of those buyers, too, except for the fact that I won't pay inflated shipping & handling charges.
I won't complain about it, I just don't bid. A seller can justify every penny he / she overcharges. Shoe leather
used for the walk from the car to the shipping counter. The crumpled up paper used for packing. "Sharpie"
ink used to blot out printing on the used box.
Two fellows from New York shipping the same new, sealed item, one charging 8.95 while the other charges
14.90. Pretty wild discrepency and one I simply won't entertain. I've just learned to live without things that
greedy people want to pick my pocket for.
Most sellers are not that petty. Of course there will be some along the way, but most are not like that. It is much like along the way there will be buyers that don't think it is important for sellers to be able to recover their real costs much less make any kind of profit on the product, not shipping.
@pennantlad wrote:We just purchased two items from same seller who advertized the shipping would be $6.00 on each auction. So he ships them together and only pays $3.50 as seen on the package. Is this FAIR??
Are you assuming it cost them $3.50 to ship them together or you know the weight of the items after packaging and calculated the shipping yourself? What type of items are these items?
As a buyer, if you didn't like the fact they charge $6 for shipping, you have every right not to purchase from that seller and move onto the next. However if you decide you really want the item and purchase it, complaining after the fact is not at all fair to the seller. If you don't like the price of shipping, simply don't purchase from them.
