Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

ALL SELLERS NOTE - ebay price gouging buyers

doug@ebaybrian@ebay order today - pic 1 (shows 9.65 shipping paid)sales record page - pic 2 (shows usps 1st class selected)inside listing page - pic 3 (shows 1st class calculated shipping w handling charge)shipping labels page - pic 4 (shows shipping...

How to get a replacement

I’ve opened a return request as it seemed the only relevant option. I received a bin with a damaged lid; all I want is a replacement lid to be sent.The seller has accepted my return request and the return ‘label’ looks nothing more than their address...

Not happy with new shipping options - chosen for us by ebay

i'm not liking this new thing where ebay will choose which shipping options to show on my listings. The example they gave shows that they removed a much lower price option of fedex that takes a few days longer. Some buyers would prefer that, to save ...

Unregistered seller and shipping info

The seller of my product is no longer registered and I have an awkward tracking information. It is still inside the time range that I expect to receive my product. My question here is if anyone knows about the "n n" information on my tracking number....

USPS and "THEIR" Post Office Metrics!

This thread is mainly about USPS and "THEIR" metrics for the various Post Offices around the country. Where we live we are fortunate that within a 10 mile "driving"' distance we have no less then 10 different Post Offices we've used. There are a few ...

seller change his mind, did not ship and dose not refund

I won the bid and made the payment ( set bid 1333 gbp , won and paid 1220 gbp). This Monday (12th Aug 2019), I checked "My eBay: Purchase history" , the information shows that "Estimated delivery Mon, Aug 12 - Tue, Aug 13". However, I have not receiv...

Would I get negative feedback for cancelling and order because of an invalid address?

I'll make this quick and simple. I had a buyer purchase an item from me with what seems to be an invalid address. Whenever I tried to print the shipping label, it would come up with an error code. I asked them along the lines of simply fixing their a...

accepted a return but never received item

hello so basically i accepted a return on eBay due to a sizing issue, I agreed to take the item back however it was never sent and eBay then sided with me and said I would not have to issue a refund, however the buyer launched a dispute with paypal t...

Buyer Issued Refund Although He Didn’t Send Me Photos of Damage for USPS Reimbursemnt

I had a buyer request a refund for a pair of bookends he claimed were damaged. In his initial email, he acknowledged that they were packaged well but that he couldn’t find the piece that broke off of the damaged one. He also said that he’d accept a p...

Unhappy buyer not wanting to return item wants replacement on his terms

Hi again, Every now and then I do need to come here in regards to a customer and a suggestion on how to deal with a situation. That is the case here. I have sold a customer a copy of a clear vinyl record who wants a replacement. There were some color...

I returned the goods to the seller. He refuses to return the money. help me

I returned the goods to the seller. He refuses to return the money. help me. how to resume a dispute?

eBay refunded the buyer and let him keep the item without notifying me

Hello there! I have a problem with the decision eBay made recently. They decided to give a full refund to the buyer and let him/her keep the item. Who does business like that? I was ready to refund the buyer if he/she returned the item to me. But no,...

Shipping Summary???

The other day I missed our mail lady and had to run our packages to the local post office. I had about 20 packages (mostly priority flat rate envelops) and the postal worker yelled at me for not having a "Shipping Summary". I told her I have no idea ...

Blue Care Express LTD Shipping???

What is up with Blue Care Express - legit or what.? Enlighten me and others please?Ordered and item on eBay on 8.14. Item location Phoenix, AZ. Listing said standard shipping "fast & free" (no carrier specified). Item light weight > .2 lbs. Came with...

Resolved! eBay and PayPal's buyer protection is a joke

Has anyone had a pleasant experience with eBay or Papal, when dealing with a dishonest seller? If seems if the seller is honest and a honest mistake is made everything works great, but when the seller is dishonest or just a plain old fashioned jerk, ...