@funchoice wrote:
Hi,
Do you think free shipping will increase the sales? It depends. Sometimes it does, sometimes it does not. In my case sales decreased when I offered "free" shipping.
But, what happen if the buyer doesn't like the order and wants to return it (not my fault)? Do I need to pay for the returning shipping fee? If the buyer files a not as described case (SNAD), yes you pay return shipping, and give the buyer a full refund when you receive the item back. If the buyer files a remorse return - I don't like it, it doesn't fit - the buyer pays return shipping, and when you receive you refund. I think you can withold original shipping, but I'm not certain about that.
Thanks for your time. You're welcome 🙂
The easier you are to offend the easier you are to control.
We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
