Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

The tracking number you have provided already exists in our system.

I've received an item I believe is fake, the seller has agreed to the return and provided a return shipping label. When I try to put in the provided tracking number I get the following message: The tracking number you have provided already exists in ...

USPS International Shipping Not Available ??

Is anyone else having a problem selecting USPS Priority Mail International Shipping Insurance? I was able to select it before but now sense the ShipCover Insurance is available it seems that you cannot select USPS Priorty mail international Insurance...

the seller refuses to send the parcel without receiving money

I made payment via PayPal, here is the seller's message: «Yes it is.Thank you for your purchase and quick payment. I see the funds are on hold in PayPal. I can't ship this item until the funds are released due to its value.When I do ship the item it ...

Resolved! buyer purchase an item by mistake, who pay the return fee?

buyer purchase an item by mistake, he want to return it, He open the case as Doesn't match description, so i have to take action pay the shipping fee? no matter what?

Item not received

LVS1688800000114002N1this is tracking of my item but so much time i have not get

Shpping labels

So i listed an item for a medium flat rate box, i assumed it would fit in one, only to find out it would actually need a large box. When i packaged and got everything ready to ship, i printed my label out for a large flat rate instead of the medium, ...

No support from ebay?

Hello!Dont understand anymore.I have sent back the parcel, by Post of Latvia.In opened case, they want me provide tracking No. by Fedex or someone else, who is in USA.Ebay emails no longer exists...What to do>?Andrejs

Eligible for Unpaid Item Question??

Thanks in advance.Had a buyer purchase an Item. When I pulled the item from stock I pulled the wrong item. I took care of it immediately and shipped the correct item. I allowed the buyer to keep the one I shipped wrong as it would cost me more to hav...

Inaccurate tracking updates?

The past 10 things I've ordered on here have had very inaccurate tracking "updates". They have all said that the item was out for delivery at 8:30am then "delivered" at the same time or only a few mins later. The closest post office is not that close...

International Shipment USPS Delays

Has anyone experienced longer than usual shipping times for items sent out in mid December reaching their destinations internationally with USPS First Class International packages?

Resolved! buyer provided invalid address

I just sold an item and when I went to print the shipping label it told me that FedEx wouldn't accept a PO box and I must use the USPS. I contacted the buyer to see if this was ok with them. They responded by giving their physical address. I type in ...

US Location But Really Shipped From Foreign Country

I noticed some sellers who are listed as located in the US are having their purchased items shipped to the buyer from foreign countries, mostly China. When I search for an item, I always use the sort feature "US ONLY" location because it takes so lon...

Requested Refund, and Seller Opened a Case with eBay Rather than Responding to Me

I requested to return an item that was not new as described. Rather than respnd to me, the seller asked eBay to step in and shortly thereafter ebay ruled in their favor. Irritating, as there was no communication with me at all, but ultimately it's on...

Return of a pc part

I bought a pc on eBay,worked great it was perfect but...after 2 weeks the graphics card broke, the seller had given a 2 year warranty on the pc so I contacted them and I shipped the card back to them and they approved it for a return.they said they w...

Support case closed in favor of seller when they forgot to ship an item

The case was incorrectly closed in favor of seller which prevented me from leaving seller feedback. Basically what happened was I purchased several items from the same seller but one of them never arrived, I opened a case and after talking for a whil...