Shipping

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Using SAL shipping method for a videogame console

Hello. I am a new seller in eBay from Japan. I am selling a PS4 console, but there is a buyer who wants me to ship it by SAL method, although I think EMS is best and secure. Also he wants me to mark it under 50 dollars. I am posting this because I am...

Late Scans but I shipped on time

I just realized some very disturbing news on how Ebay penalizes us. I have very high volume sales and up to $12,000 each month. I have one day handling as I can't support my family with anything more due to them taking 30% if I don't offer this. It's...

Wrong Shipping address problem

So bought an item from china turns out the seller messed up the address, i live in californa its now its in transit to a destination, who knows where. What i want to know is what are my options can i cancel the order and get a refund.

Paid for an item, not shipped, no response from seller

I won a bid for an item on December 21 for a Christmas gift. The seller was offering free shipping and shipping was scheduled to take a week. I sent a message saying how I was hoping to get it in time for Christmas, and would be willing to pay extra ...

OUTRAGEOUS SHIPPING CHARGES !!!?????

Is this seller nuts or what? Every item he is selling (over 25) is being shipped for THOUSANDS OF DOLLARS. What's up with that? Brand New C $210.28 Buy It Now +C $1,888.72 shipping Free Returns 5d 5h left (Wednesday, 13:15) From United States

Seller says shipped, then says something wrong with product, then says I applied to cancel order

Hi fellow eBayers, I bought a product, received emails that seller received payment and *shipped* the item, then got an email that they found something wrong with the stock and will refund my purchase price. Then they said I applied to cancel the ord...

Resolved! FINAL VALUE FEE ON FREE SHIPPING?

Can some explain to me why i was charged $2 final value shipping fee when i shipped for free?My stars this is crazzzzzy!!!!

Return for item bought as guest not using paypal

How do I return it? I’ve got to the page where it says I’ve opened the return case, but then it says go to PayPal. I used debit card buying it.

EMS Package Processed Through Facility in NYC for 1 week Options

Hi, had anyone before dealt with late EMS (Express Mail Packages) or maybe even lost?I shipped internationally (from Bosnia and Herzegovina) to the United States, and it entered on December 16th the US, (Processed through our facility in NYC), but st...

Buyer wants a refound, the item did not arrived yet

Hello I sent the item on 2. december. As I saw from tracking information, the item was departue from inward OE on 18 december. And that is last information, in most cases the final delivery happend inf 5 days after departue from inward OE, buyer want...

Refund not showing up in history

Ebay said i got a refund 2 days ago through paypal. Ebay gave me a link and code but there is no history, record, or mention of any refund on paypal or my card that i used to buy it with.

Buyer wants to pick up instead of shipping....upload tracking number?

Hi. My buyer purchased and paid with paypal. Now they want to pick up at my shop. I thought we HAD to enter a tracking number to follow eBay rules. I can mark item as shipped....but then I won't be able to add the tracking number......Do I cancel the...

postage refund from usps

I had a seller purchase 2 items.. purchase postage twice. How do i get a refund on the one that i did not use? sorry I know I asked this question before. thanks Rick Wilson

Return Request Buyer Says Item Shipped Seller Has Not Received Item

Buyer opened a return request on Nov. 30 because item did not fit.I accepted the return. Buyer was supposed to return the item.On Dec. 22, I received an Email from Ebay saying Buyer said they shippedthe item back to me. I have not received the item. ...

Seller sent a faulty item

Don't use this seller, they sent a faulty item which I have returned to an address given by them which doesn't match the address on their ebay account. Two months down the line and I still have had no refund nor any contact from them.