Fraudulent returns

[chappx25]

I have a recent issue with a buyer that is also a seller.  The buyer bought 4 items and then opened 4 returns claiming the items were fraudulent and leaving claims of fraud for 3 of the items which still have open return requests that I have excepted reluctantly. I suspect sabotage of competition because while the returns are still open, the buyer has also become the seller by in my opinion, stealing all my photos and using them as well as all described information and exact sale title word for word, and of course not even asking if he can use my photos or information. Basically stealing my work and sabotaging my eBay seller rating and the accompanying fees in the process. Mind you all while still claiming the items are fraudulent and having open return requests. 

[dede394]

Your buyer-seller is hedging the returns in case the items don't sell. But if they do, your buyer-seller will cancel the returns.

[comics-scifi-collectibles]

@chappx25 

Accept the returns.  If you don't eBay will force a refund.  The buyer will have a refund and the item too. 

 Under the ebay MBG the buyer just has to SAY that the item is not as described and you MUST accept the return and refund the buyer.

IF you do not do so willingly then eBay steps in and forces a refund. You do not get your sellers fees back, you get a DEFECT and the buyer may be allowed to keep the item.

If the buyer abuses the eBay MBG in some way then you can report them but it doesn't get your money back  

https://www.ebay.com/help/selling/resolving-buyer-issues/report-issue-buyer?id=4084&st=12&pos=3&quer...

The only slight protection a seller has is if they offer FREE RETURN shipping on their listings OR if they are a Top Rated seller and offer 30 days or greater returns.  The seller can then reduce the refund amount by up to 50% if the buyer sends a different item or somehow reduces the value of the item.

https://www.ebay.com/help/policies/selling-policies/seller-protections?id=4345&st=12&pos=4&query=Sel...