Forwarding issue as a buyer, bought something pretty expensive and super annoyed.

[endymioninfantry]

I'm not sure what happened exactly since this is the first time I've come across this issue. Basically I ordered something and it was going through the shipping process normally and was making good progress toward my residence until it hit a USPS center in Brooklyn (one notorious for screwing things up badly). I read the status as

"Your item was forwarded to a different address at 3:02 pm on November 25, 2017 in BROOKLYN, NY. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect."

I checked my addresses in ebay and I only use a single address, the same address I've used for years as an ebay user. I also checked with the seller and he told me also used the same address. Since I know I didn't make a typo is it possible that the seller may have inadvertently made an error, or is it more likely that the USPS botched this one up? What should I do at this point? I already plan on calling the Brooklyn center for an update this Monday morning but I'm not holding out given that site's lousy customer service ratings. Is this a normal thing? Super bummed out that I'm out almost $300 as a result of someone's major screw up. Thanks in advance.

[takikawa4]

@endymioninfantry

Sellers need to ship to the address listed in PayPal and not the ebay address. Have you checked the address in PayPal?

[phcd1]

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@endymioninfantry wrote:

...What should I do at this point?...

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Open a INR case 1 day after the last estimated delivery date. There is no reason to baby sit a package or annoy a seller. If you feel generous, do 5 days after that last day but no longer then 30 days.

[endymioninfantry]

Hmm my paypal account only uses one address as well, which is the same as my ebay address.

[mkaczorsee]

I would wait and see what the tracking shows this week. 

I had an item shipped to me that went back and forth between 2 local post offices 7 times in 2 weeks before it was finally delivered. AND...the Address was correct (actually a PO Box!)

[duchess-at-speakeasy]

Someone else on the boards mentioned a similar "forwarding" issue, but I'm not sure if it involved Brooklyn. When you contact your local PO first thing Monday morning, be sure to check if anyone has filed a COA for your address. Mistakes can happen when roommates move or when someone specifies the wrong house number or apartment number on the COA form. (The same thing happens when a new tenant opens a utility account and provides an incorrect location, thus closing the account of the person who lives there.) It's also possible that someone at USPS entered the wrong zip code if the automated label details failed to scan properly. This error usually happens at the origin point or somewhere along the way -- but a mismatch does not become important until a package is at or near the delivery destination. Or the notice in the tracking record could be a simple correction of an internal error. Sometimes packages are tossed into the wrong bin but the error is detected before the package actually leaves the sorting facility. ~~C~~

[endymioninfantry]

It turns out USPS messed something up but figured it out quickly enough. There was no need to call them as my delivery came last Monday. I understand forwarding issues like this sometimes add days or weeks to delivery; I guess I just lucked out. Thanks all for the responses.