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I had an item listed as Seether Dvd's unknown to me it was originally sold as 2 DVDs and two CDs.Buyer pitched afit contactedcontacted EBay .I offered refund if he shipped it back ,he said no he lived in Columbia.He contacted EBay they gave him his Money-back and he still left the first blemish on my account .can I have negative feedback removed ?

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This is buyers Opinion and no, eBay will not remove it. You're the one who made mistake, not buyer. When buyer Informed you there was 2 disks to this set you should have refunded. Good Luck to you.

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like when your a teeanager... it's there to stay, and will disappear later...

just take the mistake, but you could send an really nice note with a an official request to revise the feedback to the buyer.... a really nice note.....and hope they feel your pain, and suffering, loss of sleep...

 

They might reconcider...all depending on hatever was emailled back and forth- during the issue....

 

but can try..costs nothing to do.

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@corgilover wrote:

I had an item listed as Seether Dvd's unknown to me it was originally sold as 2 DVDs and two CDs.Buyer pitched afit contactedcontacted EBay .I offered refund if he shipped it back ,he said no he lived in Columbia.He contacted EBay they gave him his Money-back and he still left the first blemish on my account .can I have negative feedback removed ?


Probably not.

The feedback left was factual. It was your mistake.

You can follow up the feedback with a professional reply like

"I'm sorry, I made a mistake."

Later, maybe their heart will soften and you could make a request to the seller to remove it.

 

http://pages.ebay.com/help/feedback/questions/remove.html?rmvSB=true

ON VACATION
GONE FISHING
BACK AT 6
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