Fedex and walgreens shipment.

[honorablelion]

Recently I dropped off a  Fedex package and dropped it off at Walgreens. Has anyone ever used dropped off at Walgreens?

My package took 4 days to be picked up and the customer service agent claims that it wasn't picked up due to the fact that at Walgreens locations only 1 type of driver picks up packages per day. For example, I used a ground service. I assumed she means, Ground picks up on Monday, Express Saver shows up Tuesday and so on and forth. Is this true? I cannot find any policy that shows this.

Thank you in advance.

[mkaczorsee]

Not at my local Walgreens. However, they do have a specific cut-off time for same day pick-up. 

I would call Fedex and get specifics for that location. 

[berserkerplanet]

Never used Walgreen's for dropoff. Used to use Long's/CVS before circumstance put me 2 miles from a FedEx Office location, so can't help with Walgreen's.

IF there were such a situation, which I doubt, it would be a contractual thing between FedEx and Walgreen's, and not some general FedEx policy, so you aren't going to find anything at FedEx. Doubt Walgreen's would bother to publish pickup schedules either - they off the service as a courtesy.

FedEx Ground and Express are different compaines under the FedEx corporate umbrella, have different trucks, drives, and facilities, and different pickup schedules.

FedEx Ground does not pick up on weekends, so if you dropped it off on Fri 11/9 after the once daily pickup, it would not have been picked up until Monday (not a FedEx holiday)

[lja440]

It doesn't surprise me. I am a mail carrier and when FedEx makes a mistake and delivers SmartPost for a different location it can take u to a week for them to send a "recovery truck" to collect the miss delivered packages. Unlike UPS, the FedEx delivery driver can not just collect them and get them back in the FedEx system.