04-04-2024 08:54 AM
Every single time I use FedEx I get an adjustment that's out of this world high. Anyone else have these issues?
It's been going on for a year. Not a dollar or 2. Like double. eBay needs to find a resolution. I call everytime and an open a dispute. Hear nothing back so I call. Denied. This is stealing!
12-26-2024 09:23 AM
@bonanza125 wrote:This is when sellers purchase labels through Ebay and they get charged extra later on saying there is an additional charge. The Ebay system isn't recognizing these extra charges for weight or dimensions. All stores do is just scan your package. The solution at this time like someone said is to use another carrier. I use USPS. It's not a scam its a system error.
What @bonanza125 ? eBay's shipping calculator is accurate regarding charges based on weight and dimensions.
The 4 most common reasons for cost adjustments when it comes to UPS/FedEx:
1. Non-standard packaging. eBay's shipping calc does not currently have a way to factor that in with their calculator.
2. Seller error with weight/dimensions. Example, seller enters inside box dimensions instead of outer box dimensions and the difference between 48" and 49" will result in being charged for a 40 lb package.
3. Package size/shape changed during shipping. Boxes can get skewed when other boxes are dropped on top.
4. Carrier error weighing/measuring. Sometimes 2 packages get stuck together.
And of course there are other reasons for smaller charges like address correction and similar.