12-21-2020 02:18 PM
I need to send out a expensive item by FED EX....Fed Ex requires email and phone # of buyer and can't get it from ebay...any answers out there !!!
12-21-2020 02:26 PM
You could try and get it from the buyer via messaging. eBay will try and discourage the buyer from sending but won't prevent it, You can just put your number in twice or your cell and your landline (if you have both). Is overnight or something. I send FedEx Ground and they don't require. There is a field but can be left balnk
12-21-2020 02:42 PM
Why not? Your contact info has to be valid and it's not meant to be a secret from your trading partner. Call eBay.
FYI, I was interested in a local pickup and needed the exact pickup address for a shipping quote before bidding because if the freight was too much I'd have to pass. eBay would not give it to me until I placed or won the bid. OK, it was a buy now no bidding. I had to hit the buy now button in order to get their info. I told eBay if freight was too high I would not pay. The first few freight quotes (UShip) were outrageous, $1200, $900, finally I got a quote for under $600 and everything worked out. But still it was messed up I had to jump through hoops.
12-21-2020 03:36 PM
12-23-2020 02:08 PM
One of our top priorities is protecting our members so we don't allow contact information to be used to complete sales off our site.
How to contact a buyer through Email
For privacy reasons, eBay is no longer displaying personal email addresses. However, you can still contact the buyer through email using their "Buyer Alias Email Address" which you can find in the View order details page.
This email alias, ending in @members.ebay.com, is unique to your communications with this buyer. You can also give email aliases to shipping carriers, so that they can securely share shipping updates with the buyer.