Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! What is going on with USPS shipping charges?!

Recently I sold an item that was approximately 10 lbs and had 14x14x4 dimensions which I wanted to ship through USPS Priority Mail from Seattle to Tennessee. Both Priority Mail and USPS Ground were $45 to ship! Yet FedEx and UPS were both around $15 ...

refund shipping to buyer

can someone help me understand why I have to refund the shipping to a buyer? That money is used to ship the item. She decided the purse wasn't what she thought, so she is returning. I have to pay for the return label and refund her the shipping money...

User avatar by Adventurer
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  • 2 replies
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Puzzles Media Mail

Jig Saw Puzzles are not considered Media Mail and the whole problem would be solved if ebay did not show it as a choice, They do it with other items.

snoozy day at the Post Office

I took a couple of packages today with special services and it was very quiet. What a contrast to Saturday when I also had to mail something and the place was mobbed. Not much social distancing either. Today I remarked upon this to a staffer who said...

User avatar by Rockstar
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So what's ebay's stance on these USPS delays?

I have two packages that have been shipped to buyers over 3 weeks ago. One of them updated that it's in the area last week, the other hasn't updated since December 3rd (from their nearest major city). I Just got my first refund request. I explained t...

What happens next? USPS shows no updates and INR filed, but buyer supplied wrong zip code per USPS

I sold item on 11/27/20 and shipped using eBay labels (Priority Mail) to buyers address on file.All seemed fine until 12/3/20 . Here is USPS tracking12/3/20 3:49am "Arrived at Post Office" New York NY 1002212/3/20 7:10am "Out for Delivery" New York N...

User avatar by Not applicable
  • 354 Views
  • 8 replies
  • 0 helpful

Need to return an item but the post office won't accept it

I live in Ireland. I recently bought a rechargeable hair clipper from a UK seller. The hair clipper was damaged so I contacted the seller. He's going to give me a refund if I return it by the sixth of January. I just went to the post office to post t...

Resolved! Please help, can't mark shipped after partial refund issued

Hi, I issued a partial refund for a shipping discount before I shipped the item, and now eBay says that the item is paid and needs to be shipped, but when I click on where I would normally mark as shipped, there is no option to do that. The only opti...

User avatar by Adventurer
  • 1017 Views
  • 5 replies
  • 1 helpful

winit a ripoff?

I don't often have enough money to get something nice for my husb for christmas and the 24th of dec is also our wedding anniversary. This year I did and I ordered a graphics tablet on dec 10th. It still not here, tracking hasn't changed and its dec 2...

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