Fault item

[drew_1996]

Hello, 

I just want to know my rights. I recently purchased a 3D printed dagger from a seller and it was printed in parts. The middle parts of the dagger don’t got flush together. I mentioned this to him and he stated “Umm they might of got heated in shipping you could try to bend it back or heat it and it might unwrap unfortunately as this happened after I sent it out it is out of my hands”.

is this true? I personally don’t feel this is right. He then sent another message after saying “Or i could print another one but I would be about £4 for it including shipping”. 
I don’t feel this is fair. The item was £12 but why should I “fix” it or pay for a replacement? I have a personal 3d printer that would actually tell me to let him know if any prints arrive damaged and he’ll replace it no problem. I will stick with him just for hassle sake. But what should I personally do with the seller? Thanks in advance. 

[soh.maryl]

Are you familiar with eBay's Money Back Guarantee for buyer?

You have 30 days after receipt to open an item not as described case.

If the seller wants it back, he is supposed to send you a prepaid return label.

The MBG explains your options and rights as a buyer if/when a transaction goes wrong.  Read it and learn how to handle issues like this.  

[kensgiftshop]

@drew_1996 

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.

[lesegouts]

Below replies are correct, but this inquiry should not have been in the shipping category.